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Restaurant Host/Morsel's Cashier

Company: Omni Hotels & resorts
Location: Austin
Posted on: August 17, 2019

Job Description:

JOB DESCRIPTION

Responsible for ensuring all guests are greeted and seated in a friendly, courteous and timely manner. Also responsible for handling all cash payment transactions, check handling procedures, and taking To-Go orders for food and beverage purchased in the restaurant.

RESPONSIBILITIES

* Greet all guests entering the restaurant with a pleasant smile, prompt response, courteous manner, and with superior customer service.

* Seat guests in a courteous and timely manner by finding a clean, available table, pulling out chairs, and presenting all relevant menus.

* Responsible for maintaining an issued bank according to accounting and cash handling procedures.

* Answer phone in a prompt and courteous manner with a smile, redirect calls to other departments when necessary, assist in taking and recording In-Room Dining orders, and take and record all restaurant reservations and inform the management staff of all reservations greater than 8 guests.

* Receive restaurant checks from the servers or guests and process them to the proper method of payment.

* Familiar with daily specials, soups, buffet displays, and menu offerings in order to respond to all guest inquiries in a timely and efficient manner.

* Thank every guest upon departure, invite them to return, and wish them a fond farewell.

* Restock host closet of all necessary to-go items, menus, paperwork, and condiments.

* Keep host area clean, organized, and tidy at all times.

* Complete all side-work and cleaning tasks during each shift.

* Assist the servers and dining room attendants when necessary.

* Assist with maintaining buffet cleanliness, quality, and re-stocking.

* Maintain, count and balance assigned bank every shift and secure it in an assigned bank box.

* Completes all shift paperwork, cash drops, and check control procedures.

* Morsel's retail and coffee counter barista

* Protect the corporation, associates, and the guests by adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies.

* Participate in monthly OST meetings, scheduled training, and attend associate rallies.

* Perform any other assigned duties by management.

QUALIFICATIONS

* Previous fine dining experience preferred

* Food Handler and TABC certified

* Knowledge of Micros operations system and cash handling procedures preferred

* Must be able to work in a fast paced environment

* Must have strong verbal and written communication skills

* Excellent customer service skills, and a pleasant and positive personality

* Strong attention to detail, ability to multi-task, and prioritize

* Must be able to work flexible schedule including weekends, evenings, and holidays

* Must be able to stand and walk for an extended period of time or duration of shift

* Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance

* Must live within 50 miles of the hotel

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com...

Keywords: Omni Hotels & resorts, Austin , Restaurant Host/Morsel's Cashier, Hospitality & Tourism , Austin, Texas

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