AustinRecruiter Since 2001
the smart solution for Austin jobs

Multi-Unit Team Leader

Company: H&R BLOCK
Location: Round Rock
Posted on: August 16, 2019

Job Description:

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as needed
    What you'll bring to the team...
    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelor's degree in a related field, or HS diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

Keywords: H&R BLOCK, Austin , Multi-Unit Team Leader, Hospitality & Tourism , Round Rock, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Davilla
Posted on: 08/19/2019

Banquet Server - Renaissance Austin Hotel - (19113227)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Austin
Posted on: 08/19/2019

Restaurant Team Member
Description: Like the bottom bun of a burger, Five Guys offers a solid foundation At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach If you are someone (more...)
Company: Five Guys
Location: Cedar Park
Posted on: 08/19/2019


Wait Staff - Busser
Description: We're All Family Here At Olive Garden, family is not just something. Family is everything. Busser Benefits At A Glance: ul li Weekly pay li Competitive pay li Flexible
Company: Olive Garden
Location: Austin
Posted on: 08/19/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Leander
Posted on: 08/19/2019

Favor Delivery Driver - No Experience Needed
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers, all while having fun You
Company: Favor
Location: Pflugerville
Posted on: 08/19/2019

Olive Garden Busser
Description: We're All Family Here At Olive Garden, family is not just something. Family is everything. Busser Benefits At A Glance: ul li Weekly pay li Competitive pay li Flexible schedules li Ongoing (more...)
Company: Olive Garden
Location: Austin
Posted on: 08/19/2019

Favor Delivery Driver - No Experience Needed
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers, all
Company: Favor
Location: Austin
Posted on: 08/19/2019

Insurance Customer Service Agent, North, $12.09 per hour
Description: Job Description br br Insurance Customer Service Agent, North, 12.09 per hour br br 38 hours per week. br br Conservative, quiet call center environment. br br Main duties: Receive inbound (more...)
Company: Kelly Services
Location: Austin
Posted on: 08/19/2019

Kitchen Support - Dishwasher
Description: We're All Family Here At Olive Garden, family is not just something. Family is everything. Dishwasher Benefits At A Glance: ul li Weekly pay li Competitive pay li Flexible schedules
Company: Olive Garden
Location: Austin
Posted on: 08/19/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds