AustinRecruiter
the smart solution for Austin jobs

Remote Customer Service and Inbound Travel Consultant - $10 - $30 per hour

Company: MOMMY JOBS ONLINE
Location: Austin
Posted on: March 16, 2019

Job Description:

Inbound Travel Consultant Mommy Jobs Online (mommyjobsonline.com) is now seeking Inbound Travel Consultants that will assist Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience Pay: $19.75 per hour To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLAARONM when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: MOMMY JOBS ONLINE, Austin , Remote Customer Service and Inbound Travel Consultant - $10 - $30 per hour, Hospitality & Tourism , Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Leander
Posted on: 03/25/2019

Runner/Delivery Driver - Austin (Austin,TX)
Description: We deliver anything our customers need: tacos, groceries, dry cleaning, you name it We're personal
Company: Favor Delivery
Location: Austin
Posted on: 03/25/2019

Server
Description: Restaurant Team Member - Crew 43 - Westbank 19007886 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, but end (more...)
Company: Chipotle Mexican Grill
Location: Austin
Posted on: 03/25/2019


Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Manor
Posted on: 03/25/2019

Spanish/Bilingual Customer Service Supervisor
Description: Job Summary br br Responsible for the daily operations of a team of customer service representatives. Coordinates work activities to achieve the volume expected to meet operational requirements. Responsible (more...)
Company: Sprint
Location: Austin
Posted on: 03/25/2019

On-Demand Delivery Driver (Buda) - favor delivery
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers, all while having fun You are in luck, Favor s
Company: favor delivery
Location: Buda
Posted on: 03/25/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Driftwood
Posted on: 03/25/2019

Professional Security Officer - Retail
Description: Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions to serve, (more...)
Company: Allied Universal
Location: Cedar Park
Posted on: 03/25/2019

On-Demand Delivery Driver (Manor,TX)
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers, all while having fun You are in luck, Favor s personal
Company: Favor Delivery
Location: Manor
Posted on: 03/25/2019

Delivery Driver (part or full time) with DoorDash - Make up to $19.0/hour
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Cedar Creek
Posted on: 03/25/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds