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Overnight In Room Dining Attendant

Company: Fairmont Hotels & Resorts
Location: Austin
Posted on: November 10, 2018

Job Description:

Overnight In Room Dining Attendant Our guests are always at home at Fairmont Hotels & Resorts ? and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal. Hotel Overview: Fairmont Austin will offer 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the most anticipated hotel opening in one of the fastest growing markets in the US. Summary of Responsibilities: Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and engaging service * Assist guests regarding menu items in an informative and helpful way * Have full knowledge of all beverage lists * Deliver food and beverage in a timely and accurate manner * Pick up orders efficiently from the kitchen * Check outgoing orders for quality and accuracy of set up * Have full knowledge of all menu items, garnishes, contents and preparation methods * Follow outlet policies, procedures and service standards * Follow all safety and sanitation policies when handling food and beverage * Follow daily assigned employee shift side work * Paces all In Room Dining order distribution and deliveries to our standards * Monitor order/food pick-up/tray assembly/delivery time * Assist inspecting hotel hallways/landings for In Room Dining equipment * Maintain departmental requisitioned supplies properly stored and organized * Follows hotels cleanliness guides * Follows hotel uniform and grooming standards * Complete overnight floor walk for tray removal and door knob menu retrieval * Answer guest calls, take orders, ring into POS system * Close checks in a timely manner * Other duties as assigned Qualifications: * Previous Point of Sale System experience preferred * Excellent communication and organizational skills * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast paced environment * Ability to work cohesively as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * In Room Dining Department operates 24 hours a day and 7 days a week, candidates must have flexibility/availability to work varying shifts Physical Aspects of Position(include but are not limited to): * Constant standing and walking throughout shift * Frequent lifting and carrying up to 20 lbs * Frequent kneeling, pushing, pulling, lifting * Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Candidates must be legally eligible to work in the United States. APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts?and the extraordinary opportunities that exist! ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities?throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific?as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!SDL2017

Keywords: Fairmont Hotels & Resorts, Austin , Overnight In Room Dining Attendant, Hospitality & Tourism , Austin, Texas

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