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Customer Service Representative

Company: SMX Staffing
Location: Austin
Posted on: September 16, 2018

Job Description:

Customer Service Representative With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.We are looking for exceptional candidates to act as Customer Service Representatives in a call center setting. As a Customer Service Representative, your goal is to deliver the highest level of quality service to our customer. As a CSR, you will receive and respond to customer calls, inquiries, requests, and complaints.Industry: Customer Service/Call Center.Duties: Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and service.Employment Types: Temporary or Contract.Work Location: SMX Staffing, 8325 Tuscany Way, Austin, TX 78754.Job Types: Call Center, Customer Service Rep.Shifts: 1st Shift.Attributes: Background Check, Must be at least 18 years old.Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options.Education Required: HS Diploma or GED.Starting Wage: $11.25.Pay Rate: Pay Rates up to 11.25.Required Skills:Qualifications:- 25 WPM typing skill- Previous experience in customer service, sales, or other related fields- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skills- High School Diploma or equivalent Associated topics: agent, call center, client, customer care representative, customer service, customer service specialist, internship, service agent, service representative, system support

Keywords: SMX Staffing, Austin , Customer Service Representative, Hospitality & Tourism , Austin, Texas

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