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Customer Service Representative

Company: Staff Management, a TrueBlue Company
Location: Austin
Posted on: July 12, 2018

Job Description:

With Staff Management - SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are looking for exceptional candidates to act as Customer Service Representatives in a call center setting. As a Customer Service Representative, your goal is to deliver the highest level of quality service to our customer. As a CSR, you will receive and respond to customer calls, inquiries, requests, and complaints. Industry: Customer Service/Call Center. Duties: Responsibilities: - Handle customer inquiries and complaints - Provide information about the products and services - Troubleshoot and resolve product issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and service. Employment Types: Temporary or Contract. Work Location: SMX Staffing, 8325 Tuscany Way, Austin, TX 78754. Job Types: Call Center, Customer Service Rep. Shifts: 1st Shift. Attributes: Background Check, Must be at least 18 years old. Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options. Education Required: HS Diploma or GED. Starting Wage: $11.25. Pay Rate: Pay Rates up to 11.25. Required Skills: Qualifications: - 25 WPM typing skill - Previous experience in customer service, sales, or other related fields - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills - High School Diploma or equivalent

Keywords: Staff Management, a TrueBlue Company, Austin, Customer Service Representative, Hospitality & Tourism, Austin, Texas

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