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Orangetheory Fitness Sales & Customer Service - Lakeway 78734

Company: Orangetheory Fitness
Location: Austin
Posted on: January 11, 2018

Job Description:

Job DescriptionDo you want to change lives for the better? Do you want to be a part of something bigger than yourself? Join our Orangetheory Team!Orangetheory Fitness's mission: "Our heartbeat is to deliver proven fitness results for a healthier world."Our Values: Warmth, Accountability, Fun, Empowerment and Refinement

JOB DESCRIPTION:The OTF Specialist's primary responsibility is to build and maintain customer relationships through excellent service and support of the team to ensure successful day to day operations and to increase member base through sales of new memberships. He/She will assist in running all "front of house" fitness studio operations. The primary responsibilities will be to drive sales through OTF Sales processes and systems and to work with the team towards reaching team sales goals while also providing top notch customer service to our clientele. Job responsibilities/duties include but not limited to:

- To handle all customer inquiries (phone, web, walk in), participate in lead generation through community events and business to business, meet/exceed all key sales performance indicators, maintain accurate records using OTF sales systems- To provide excellent customer service and maintain client retention-Greeting clients and potential members with a friendly and positive attitude, encouraging members in our fitness program, scheduling appointments, answering the phones and emails professionally and politely-Conducting telephone inquiries/follow up calls/customer care calls-Executing daily operational tasks and day to day goals and priorities as assigned by management-Upholding studio cleanliness standards and maintain an organized and clean lobby/front desk area-Monitoring, maintaining and troubleshooting the OT Beat heart rate monitoring system-Accurately processing cash and credit card transactions-Following up and follow through with all prospective clients-Responding to member requests, inquiries and concerns in a prompt manner-Working with new and potential members and following proper processes/forms to properly on-board them

JOB QUALIFICATIONS:

-Outstanding customer service skills-Ability to interact with new guests and consult with them on our product and close on new sales-Critical thinking skills, including conflict resolution-Ability to be a strong team player, work well with others and to build customer and peer relationships-Must enjoy meeting and interacting with people and demonstrate an enthusiastic and positive attitude-Excellent verbal and written communication skills-Ability to prioritize and multi-task-Flexible to work day, evening and weekend hours as needed

Compensation is an hourly base plus individual commissions. We provide employees with free workouts in our state of the art studio with OTF Certified Coaches. Additionally, we provide training and the opportunity for career growth. If you are looking for an energetic environment and a place where you can make a change in people's lives, this is the team you want to be on! We also have career growth opportunities for hard working, driven and enthusiastic individuals!

Please send us your resume along with a cover letter letting us know why you want to come work for us!

GO ORANGE!Company DescriptionOrangetheory Fitness is a one-of-a-kind, group personal training workout. The result is more energy, visible toning, and extra calorie burn for up to 36 hours.At Orangetheory, you’ll get the energy of a group workout with the attention of an experienced personal coach. Our coaches are knowledgeable, encouraging and are committed to helping you meet your fitness goals.Top-of-the-line equipment, upbeat music and motivational trainers make the Orangetheory Fitness environment the most energetic fitness environment around. Our studios have 12 treadmills, 12 rowing machines, 12 suspension unit systems and plenty of free weights and benches for sessions of 10 to 25 people. Each studio has separate men’s and women’s restrooms and showers for convenience and comfort. Lockers, courteous staff, and modern equipment complete the OTF experience.

Keywords: Orangetheory Fitness, Austin, Orangetheory Fitness Sales & Customer Service - Lakeway 78734, Hospitality & Tourism, Austin, Texas

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