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District Manager

Company: Public Storage
Location: Austin
Posted on: May 15, 2024

Job Description:

Company DescriptionAnnual Compensation Pay Range: $93,000 - $109,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!As a District Manager, youre passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader were looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!Job DescriptionLead, Manage and Develop People, Brand Ambassador & Operational ExcellenceLead an Engaged Team:Recruit, motivate and retain a dedicated team of customer facing customer front line employeesDrive your team with effective communication and provide coaching on customer service and sales strategiesBrand Ambassador & Operational Excellence:Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.Conduct monthly property audits and ensure operational standards and safety compliance are met.Deliver Outstanding Customer Service:Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor managementAddress customer inquiries and concerns promptly in a professional mannerGrow and Maintain a Robust Business:Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.Communicate effectively with customers, colleagues and team-membersBENEFITS:$109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.Second year bonus potential increase to $20,000 performance-based bonusParticipation in company stock program that includes dividends paid quarterlyInternal promotional and career opportunities throughout the United StatesExtensive training and coaching plans we want you to succeed!Comprehensive group healthcare programs401(k) with generous employer matchPaid time offMonday thru Friday work scheduleQualificationsQualifications & ExpectationsDemonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industryProven track record of top tier performanceExperience managing operational audits and payroll budgetsExceptional communication and time management skillsProficient in MS Office (Excel, Word, PowerPoint and Outlook)Passion for sales and customer service excellenceBachelor's Degree preferredWeekend availability by telephone5 work Saturdays per year required during peak seasonAdditional InformationAll your information will be kept confidential according to EEO guidelines.The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.REFDMSD029by Jobble

Keywords: Public Storage, Austin , District Manager, Hospitality & Tourism , Austin, Texas

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