TREC - (3) Customer Service Representatives - Customer Relations Division (reposted)
Company: CAPPS, Inc.
Location: Austin
Posted on: May 27, 2023
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Job Description:
Job Description
JOB VACANCY ANNOUNCEMENT
Customer Service Representative
(3 positions available)
Customer Relations Division
Job Posting Number:
2304-25-CRD
Monthly Salary:
$ 3,510.00
State Classification:
Customer Service Representative III
(3 positions available)
Class No./ Group:
0134 / A13
Location:
Austin, Texas
FLSA Status:
Non-Exempt
Work Week:
Monday-Friday, 40 hours/week
Must be able to work rotating shifts between 7:00 am to 6:00 pm
(Flexible work schedule / Hybrid telecommuting)
Travel:
None
Benefits of Working at TREC /TALCB
--- Flexible work schedule
--- Hybrid telecommuting
--- Work-life balance
--- 96 hours of accrued vacation a year
--- 96 hours of accrued sick leave a year
--- 20+ paid holidays every year
--- Career advancement opportunities
--- Free downtown parking
--- Free comprehensive medical insurance for full-time employees,
and the state pays 50% of premium cost for dependents
Job Summary:
The Customer Service Representative reports to the Director of
Customer Relations Division and assists the public and license
holders by providing accurate information via a multi-line
telephone system, email, & in person.
Job Duties:
Qualifications:
Minimum Qualifications:
Normal office work environment, mostly sedentary in nature.
Involves speaking to groups of people. May involve walking;
standing; remaining stationary for long periods of time; pulling
and pushing; kneeling, stooping and bending; and safely lifting and
carrying items weighing up to 30 pounds. Work involves extensive
phone usage and repetitive hand/wrist/finger motions while using
the computer.
How To Apply:
To apply for this position, complete an on-line application either
through the TREC CAPPS External Applicant Career Section or through
Work In Texas (WIT).
All applications must contain complete job histories, which
includes job title, dates of employment, name of employer,
supervisor's name and phone number and a description of duties
performed. If this information is not submitted, your application
may be rejected because it is incomplete. Resumes do not take the
place of this required information.
Applications will not be considered until all required
documentation is received by TREC/TALCB.
For job opening inquiries or to request a reasonable accommodation
under the Americans with Disabilities Act please contact the TREC
Human Resources by phone at 512-936-3604. Applications must be
received by the closing date in order to be considered for this
posting.
Additional Application Requirements:
Cover letter detailing how your education and experience meet the
requirements of the position.
A skills test will be administered during the interview.
Military Crosswalk Information:
MOSC_AdministrativeSupport.pdf
TREC/TALCB provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training. Applicants should communicate requests
for disability-related accommodations during the application
process to Human Resources. 1-800-RELAY TX (for hearing
impaired).
TREC participates in E-Verify and will provide the Social Security
Administration and, if necessary, the Department of Homeland
Security with information from each new employee's Form I-9 to
confirm work authorization.
Section 651.005 of the Government Code requires males, ages 18
through 25, to provide proof of their Selective Service
registration or of their exemption from the requirement as a
condition of state employment.
Applicants who possess a valid Texas Real Estate License with be
required to place their license in an "Inactive" status.
Only applicants interviewed will be notified of their selection or
non-selection. Resumes will not be accepted in place of a completed
application.
Keywords: CAPPS, Inc., Austin , TREC - (3) Customer Service Representatives - Customer Relations Division (reposted), Hospitality & Tourism , Austin, Texas
Click
here to apply!
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