Customer Service Representative
Company: Tesla
Location: Austin
Posted on: May 25, 2023
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Job Description:
The Role
The Tesla Body Repair Program is seeking a Collision Repair
Customer Support Specialist to work on one of the most progressive
vehicle brands in the world. This position will involve supporting
the Internal Body Shop in all aspects of its Authorized Collision
Program.
Responsibilities
--- Work scheduling maintenance
--- Liaison between Customer Claim Specialists and the Body
Shop
--- Vehicle arrival preparation
--- WARP and CCC administration arrival
--- Customer communication and expectation
--- Rental coordination and hand off
--- Vehicle status updates
--- Material and supplies reordering
--- Repair review and delivery
--- Perform other related duties as assigned.
Requirements
--- 3-5 years of experience in the collision industry.
--- Certificate from Vocational School in Collision Repair
preferred.
--- Excellent written and verbal communication skills as well as
the ability to follow instructions.
--- Ability to establish and maintain cooperative working
relationships with those contacted in the course of work, including
the public.
--- Microsoft Office experience preferred.
--- Must be willing to train others
--- Must be comfortable working in a collision shop environment
--- Ability to work independently in limited supervision
environments.
--- Must be at least 18 years of age
Keywords: Tesla, Austin , Customer Service Representative, Hospitality & Tourism , Austin, Texas
Click
here to apply!
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