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Store Manager (Retail Cafe)

Company: Foxtrot
Location: Austin
Posted on: November 25, 2022

Job Description:

Hey there, welcome to Foxtrot. We're the digitally-native evolution of the corner store-the one-stop-shop for those seeking thoughtful food experiences that are a reflection of themselves and their city. We offer a handpicked curation of daily essentials in-store and delivered in as little as 30 minutes, via our app and website. Alongside our investors like Almanac Insights, Momofuku founder David Chang, Sweetgreen co-founder/co-chief executive officer Nicolas Jammet, and most recently D1 Capital Partners, we're building an omni-channel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores. Our storefronts offer the most-loved aspects of the neighborhood: beautifully designed interiors that wrap you in the welcoming aroma of locally-sourced coffee, comfortable lounge areas to work and relax in, and chef-prepared meals to snack on throughout the day. And all in a space that joins mindful people, brands, and goods to create a community of discovery and joy. And our swift app and online store further highlight the Foxtrot experience, delivering a new kind of convenience that brings the store straight to your door. Since launching in 2013, we now operate in Chicago, DC, and Dallas, rapidly scaling nationwide.About the RoleFoxtrot is looking for a hospitality-first, experienced, friendly and motivated Store Manager to lead a caf and market in Austin.The Store Manager will lead a dynamic team, ensuring excellent service and welcoming hospitality to guests of our coffee lounge, dine-in caf, and retail market. You will also ensure smooth and efficient operations of online delivery orders originating from our app and website.Responsibilities:

  • Hospitality & Satisfaction. Ensure an atmosphere of welcoming hospitality and top notch customer service to all guests.
  • Team Leadership & Management. Oversee hiring, training, and promoting of new store employees. Coaching and retraining of existing employees as needed. Schedule writing and maintenance. Store level labor management. Create and foster a positive and engaging workplace.
  • Operational Management. Oversee and ensure optimal operations & execution in-store and online delivery service. Oversee relationship between store staff and delivery team. Manage cash handling including deposits and change.
  • Product Ordering and Merchandising. Oversee ordering of product and vendor management for store. Ensure product displays are properly merchandised, labeled, and rotated. Manage ordering and maintenance of store's non-merchandise and packaging.
  • Inventory Management. Conduct regular inventory counts. Institute and manage inventory best practices.Qualifications & Experience:
    • Hospitality- and people-first mindset.
    • Strong communication skills, and ability to connect with all levels of the organization.
    • Passion and excitement for high-quality & trending goods, especially in food and beverage.
    • Strong knowledge of the food and beverage industry.
    • Able to work independently and within a cohort of other Store Managers to implement best practices.
    • Must be able to lift up to 40 pounds, and use stairs regularly & safely.
    • Reliable and dependable.
    • 2+ years of previous retail, caf and/or restaurant managerial experience is required.
    • Must be 21+ to handle alcohol transactions.And we couldn't round this out without mentioning some of the perks of working here, right? Medical, Dental & Vision.Health Savings Account (HSA) and Flexible Spending Accounts (FSA).401(k) Plan with an Annual Company Match.PTO plan plus holiday calendar Paid Sick Leave.20% Employee Discount on All Foxtrot Purchases.Complimentary Shift Meal and Free, Unlimited Coffee & Tea from our Cafe.All Store Managers & Assistant Store Managers receive a monthly store credit of $50.Employee Assistance Programs. Merit Increases & Incentive Pay Programs.Growth & Advancement Opportunities. Foxtrot Swag, Fun Product Sampling, Giveaways and more!Referral bonus program * program & eligibility rules do apply Foxtrot is an Equal Opportunity Employer and participates in E-VerifyFoxtrot provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Foxtrot participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

Keywords: Foxtrot, Austin , Store Manager (Retail Cafe), Hospitality & Tourism , Austin, Texas

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