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Lead Host/Hostess

Company: Smash ATX
Location: Austin
Posted on: September 22, 2022

Job Description:

We are seeking a helpful and fun Lead HostHostess to join the Smash ATX team who will help us create fun and unique experiences for all guests. The ideal candidates will have PM availability Wednesday-Friday and afternoonevening availability SatSun.The Lead HostHostess is integral in helping to set the hospitality standard for our location. They will warmly greet all our guests, take bookings, set the example for providing superior customer service to our guests, and foster a fun environment. All this and have some fun while you do it. Essential ResponsibilitiesProvide warm, friendly and immediate greeting to Smash ATX guests. Ensure that guests are quickly and efficiently directed to their court or table.High level of organization and sense of urgency required.Possess computer proficiency Take reservations, answer queries in a positive, knowledgeable way.Work with other lead staff in managing guest requests and issues to ensure a positive experience that exceeds guest expectations.Exemplify the Smash ATX philosophy; display knowledge of our unique business modelBe able to train all other hostshostesses; set schedule for other hostshostessesExemplary communication and interpersonal skills.Excellent telephone manner.Ability to remain calm and positive under pressure and in stressful situations.Previous hosthostess experience preferred.

Keywords: Smash ATX, Austin , Lead Host/Hostess, Hospitality & Tourism , Austin, Texas

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