Overnight In Room Dining Coordinator
Company: Fairmont Austin
Location: Austin
Posted on: May 14, 2022
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Job Description:
Overnight In Room Dining Coordinator
You are an ambassador for the exceptional service and cuisine that
are hallmarks of our food & beverage experience. Your warm,
personal attention and knowledge of our outstanding offerings makes
guests feel unique and valued while your organizational and
communication skills anchor the In Room Dining department from an
administrative perspective.
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor
worldwide for you and your family
- Learning programs through our Academies designed to sharpen your
skills
- Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21
- Career development opportunities with national and international
promotion opportunities
What you will be doing:
- Consistently offer professional, friendly and engaging
service
- Assist guests regarding menu items in an informative and helpful
way
- Have full knowledge of all menu items, garnishes, contents and
preparation methods
- Have full knowledge of all beverage lists
- Answer guest calls and guide the order taking process, upselling
wherever possible
- Communicate guest needs effectively with Servers, Culinary team,
and Leadership team
- Close checks in a timely manner
- Communicate proactively with Front Office, Sales, and Culinary
teams to coordinate all VIP guest amenities
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and
beverage
- Follow daily assigned employee shift side work
- Pace all In Room Dining order distribution and deliveries to our
standards
- Maintain departmental requisitioned supplies properly stored and
organized
- Follows hotel uniform and grooming standards
- Other duties as assigned
Your experience and skills include:
-Previous Food & Beverage experience preferred
-Excellent communication and organizational skills
-Strong interpersonal and problem solving abilities
-Ability to work well under pressure in a fast paced
environment
-Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and
courteous at all times
Your team and working environment:
Austin's newest luxury property, Fairmont Austin offers 1,048
guestrooms and suites, along with over 140,000 square feet of
meeting and event space. This is your opportunity to be part of the
most innovative and passionate hotel teams in one of the fastest
growing markets in the United States.
Keywords: Fairmont Austin, Austin , Overnight In Room Dining Coordinator, Hospitality & Tourism , Austin, Texas
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