Valuation Manager, Fine Jewelry and Watches
Company: The RealReal
Location: Austin
Posted on: May 14, 2022
Job Description:
Job DescriptionWhat You Get To Do Every Day
- Facilitate Luxury Consignment Office appointments, working with
clients to provide a relaxed non-contentious experience that
educates them on the value of their jewelry and watches in our
marketplace
- Maintain strong understanding of pricing trends and the sell
thru velocity of their respective category in our marketplace by
working with Pricing and Authentication team
- Communicate pricing and authentication methodologies in live
appointment setting
- Accountable for the sell thru and velocity of all product
brought in through the Luxury Consignment Office
- Accountable for the conversion rate of appointments to
consignments
- Accountable for all other requests as necessary to support the
Luxury Consignment Office as determined by Associate Director,
Valuations TeamWhat You Bring To The Role
- Bachelor's degree from accredited college or university
- 2-5 years experience working in the luxury space in a customer
facing role.
- Sales experience encouraged
- Graduate Gemologist certification from the Gemological
Institute of America required
- Passion for delivering a luxury experience each and every
day
- Gemological identification experience along with pricing
expertise
- Knowledge of watch industry pricing and authenticity
- Polished, professional presentation skills
- Ability to handle multiple complex, time sensitive situations
while remaining calm, cool and collected
- Effective communicator (both verbal and written)
- Demonstrates the skill and willingness to take initiative and
to proactively anticipate organizational needs including the
ability to meet external and internal deadlines as required
- Ability to foresee potential obstacles well in advance of
campaign launch dates and to problem solve in order to ensure
proper execution of Valuation office processes GHR5786 #LI-ES30
#LI-Onsite The RealReal is the world's largest online marketplace
for authenticated, resale luxury goods, with more than 20 million
members. With a rigorous authentication process overseen by
experts, The RealReal provides a safe and reliable platform for
consumers to buy and sell their luxury items. We have hundreds of
in-house gemologists, horologists and brand authenticators who
inspect thousands of items each day. As a sustainable company, we
give new life to pieces by thousands of brands across numerous
categories—including women's and men's fashion, fine jewelry and
watches, art and home—in support of the circular economy. We make
selling effortless with free virtual appointments, in-home pickup,
drop-off and direct shipping. We do all of the work for consignors,
including authenticating, using AI and machine learning to
determine optimal pricing, photographing and listing their items,
as well as handling shipping and customer service. At our 13 retail
locations, including our eight shoppable stores, customers can
sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment
opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital
status, disability, gender identity or expression, or Veteran
status. We will consider qualified applicants for a position
regardless of arrest or conviction records.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee is
regularly required to sit; use hands to finger, handle, or feel and
talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; climb or balance; stoop, kneel, crouch,
or crawl; and taste or smell. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by
this job include close vision. The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Keywords: The RealReal, Austin , Valuation Manager, Fine Jewelry and Watches, Hospitality & Tourism , Austin, Texas
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