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Barista-Loaf & Vine

Company: Austin Marriott Downtown
Location: Austin
Posted on: January 15, 2022

Job Description:

Provides guests with friendly enthusiastic, yet professional and timely service when preparing quality beverages and products, and maintaining a clean and comfortable environment.Responsibilities* Provide the highest quality of service to the guest at all times and anticipates customer needs by constantly evaluating environment and customer cues.* Maintains a calm demeanor during periods of high volume or unusual events to keep standards.* Acts with integrity, honesty and knowledge that promote our culture, values and mission.* Be knowledgeable of all menu items, and stay current on daily/month/seasonal specials, new menu items and specifications including proper preparation.* Maintains a clean and organized workspace so that partners con locate resources and product as needed.* Ensures product availability and consistency, and assist with ordering when needed.* Assists with new associates training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.* Completes daily checklist, including set-up side work and closing duties.* Follow hotel's brand standards.* Comply with hotel and department accounting procedures.* Ensure security and confidentiality of all guest and hotel information and materials* Follow METS guidelines to report equipment malfunction and maintenance issues.* Report unsafe conditions and suspicious activity to Loss Prevention/Management.* Know and live the mission and the White Lodging/brand basics.COMPETENCIES* Integrity* Customer Focus* Listening* Positive and Energetic* Time Management* Adaptability* Organization* Team PlayerSKILLS* Strong time management and organizational skills* Ability to work in a team environment* Experienced and comfortable with working busy shifts* Friendly, outgoing and dedicated to outstanding customer service* Tidy and self-disciplined* Detailed-oriented and passionate about product quality* Proficient in math skills (addition, subtraction, multiplication, and division)EDUCATION/EXPERIENCE* High School Diploma/GED* Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers* Cash handling experience preferredWORKING CONDITIONS* Regularly required to stand, walk, talk and hear* Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms.* Regularly required to lift and/or move items up to 30 pounds* Must be able to adjust vision to both day and night lighting, and able to focus on distant and close-range objects* Regularly required to handle food and hot beveragesFULL TIME BENEFIT OVERVIEW* Medical, Dental, and Vision* Life Insurance* Employee Assistance Program (EAP)* 401(k)* Vacation and Paid Time Off (PTO)* Tuition Reimbursement* Complimentary and Discounted RoomsLocation Code: -2524

Keywords: Austin Marriott Downtown, Austin , Barista-Loaf & Vine, Hospitality & Tourism , Austin, Texas

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