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Housekeeping 15.00 per hour

Company: La Quinta by Wyndham Austin Capitol - Downtown
Location: Austin
Posted on: November 22, 2021

Job Description:

La Quinta by Wyndham is now seeking a Housekeeping 15.00 per hour to join our team at the La Quinta by Wyndham Austin Capitol - Downtown location in Austin, Texas.

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience


-High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements


-Flexible and long hours sometimes required.
-Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
-Ability to stand during entire shift.

General Requirements


-Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
-Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
-Must be able to multitask and prioritize departmental functions to meet deadlines.
-Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
-Attend all hotel required meetings and trainings.
-Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
-Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
-Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
-Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
-Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
-Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
-Must be able to cross-train in other hotel related areas.
-Must be able to maintain confidentiality of information.
-Must be able to show initiative, including anticipating guest or operational needs.
-Perform other duties as requested by management.
-Maintain a warm and friendly demeanor at all times.

Fundamental Requirements


-Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

-Thoroughly clean guestrooms according to standards.
-Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

-Remove all trash and dirty linen from guestrooms and hallways.
-Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).

-Restock housekeeping cleaning cart for next day's use.
-Replenish chemical bottles.
-Clean room with the door closed according to standards, unless requested to do otherwise by the guest.

-Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.

-Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
-Handle items for "Lost and Found" according to the standards.
-Ensure overall guest satisfaction.

Brand: La Quinta by Wyndham
Location: La Quinta by Wyndham Austin Capitol - Downtown, 300 E. 11th Street., Austin, Texas 78701
Employment Status: Full-time

Keywords: La Quinta by Wyndham Austin Capitol - Downtown, Austin , Housekeeping 15.00 per hour, Hospitality & Tourism , Austin, Texas

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