Medical Customer Service Rep
Company: Robert Half Office Team
Posted on: November 22, 2021
Customer Service Representatives who love building solid customer
relationships will be interested in Robert Half 's new position. We
could have an excellent career opportunity for you, if you are an
articulate and highly-skilled Customer Service Representative. This
short-term contract / temporary to hire Customer Service
Representative position could be for you, if you're available to
work in Pflugerville, Texas. This position is located in a dynamic,
rapidly-changing call center.
--- Assist customers with new online system
--- Exceed standards of member service through timely, courteous
and diplomatic call handling. Roughly 50-70 calls daily through a
--- Employs probing questions and actively listens to member issues
or questions, showing interest and compassion and displaying
empathy for the caller's situation
--- Research and resolve issues/complaints and determine
--- Keep member accounts current and completes member's
transactional requests during the call
+ Enthusiastic attitude and an engaging businesslike approach
+ Demonstrated ability to interact effectively with internal and
external partners and clients/customers
+ Foundational knowledge of Customer Relationship Management (CRM)
systems, e.g. ACT!, Highrise, and Insightly
+ Strong communication and social skills
+ Proficiency with Microsoft office applications
+ 2+ years' experience with performing in a goal-driven &
customer-focused environment preferred
If you derive professional and personal satisfaction from the
expert application of customer service on a case-by-case basis, we
want to hear from you. Apply today!
Robert Half is the world's first and largest specialized talent
solutions firm that connects highly qualified job seekers to
opportunities at great companies. We offer contract, temporary and
permanent placement solutions for finance and accounting,
technology, marketing and creative, legal, and administrative and
customer support roles.
Robert Half puts you in the best position to succeed by advocating
on your behalf and promoting you to employers. We provide access to
top jobs, competitive compensation and benefits, and free online
training. Stay on top of every opportunity - even on the go.
Download the Robert Half app and get 1-tap apply, instant
notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying
for U.S. job openings must be legally authorized to work in the
United States. Benefits are available to contract/temporary
professionals. Visit for more information.
2021 Robert Half. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing
Keywords: Robert Half Office Team, Austin , Medical Customer Service Rep, Hospitality & Tourism , Austin, Texas
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