Customer Service Receptionist

Company: My Love Fur Paws Pet Care, LLC
Location: Austin
Posted on: November 22, 2021

Job Description:

We have an opportunity for someone experienced in the pet care, hospitality or restaurant industries to join our growing company. At our facility, we have a three-phase hiring process. Only those who complete all phases will be considered for employment.Only online applications will be accepted.Job DescriptionDog care is the core of our operations and this position requires caring for all aspects of a pet during its stay. Strong attention to detail and a team player attitude are required, as is your love for dogs! This person is often the first point of contact for new and existing customers requesting to make a reservation or requesting more information. As such, this is one of the most important roles at our facility. Applicants must be responsible, punctual and dependable. Little or no absenteeism is extremely important. This position requires a dedicated level of professionalism and being comfortable on the phone, computers and responding to customer needs.Required Skills

• Detail oriented and highly organized.
• Able to handle busy phones and provide accurate information to clients.
• Demonstrate positive attitude towards dogs, co-workers and customers. Passion for animals. Humanely and gently handle animals at all times.
• Computer literate with ability to use our POS software, e-mail, Word and Excel spreadsheets in a professional setting.
• Book reservations, charge & billing of all clients.
• Handle daily cash and credit card reports.
• Genuine liking for people with a desire to make the customer experience and the employee work experience pleasant, welcoming and memorable.
• Communicating and connecting company mission and values to daily operations.Desired Experience and Education
  • Bachelors Degree
  • Previous experience in a pet facility or pet care environment a plus
  • Excellent work history and referencesCompensationPay depends on experience and you will earn performance based bonuses upon approval. We don't hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let's talk.Work in Your StrengthsOur goal is to help position each team member in a role that plays to their strengths, that sets them up to shine --- to win. Know yourself well enough to know what you do well, and just as importantly, what you don't.Win or Lose as a TeamOur team openly works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation.

Keywords: My Love Fur Paws Pet Care, LLC, Austin , Customer Service Receptionist, Hospitality & Tourism , Austin, Texas