AM Host/Hostess
Company: TownePlace Suites Austin North - The Domain Area
Location: Austin
Posted on: November 22, 2021
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Job Description:
SUMMARY
Location: TOWNEPLACE SUITES AUSTIN NORTHWEST/THE DOMAIN
Position Type: Non-Management
As an AM Host you are responsible for the overall success of the
Hotel's breakfast service and ensuring guest satisfaction and
product quality standards are met. This is the job where you get to
excel as the personal representative of the hotel by giving guests
a great impression of excellent service and high standards.
You must have flexible scheduling availability to include mornings,
evenings, weekends and/or holidays.
Job Requirements:
- Assembling the breakfast service before mealtime and
disassembling it thereafter
- Ensuring the breakfast service space remains well-stocked at all
times
- Clearing cutlery and crockery from customers' tables
- Receiving beverage orders and directing them to the kitchen, as
needed
- Provide information and assistance to all guests and vendors
- Cleaning and sanitizing tables, countertops and floors after each
meal service
- Ensuring a wonderful experience from beginning to end while
maintaining high standards of safety and cleanliness
Job Qualifications:
- Highly motivatedteam player with strong initiative and desire for
achievement
- Must be effective in handling problems in the workplace including
anticipating, preventing, identifying and solving problems as
necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing
excellent guest service
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. While performing the duties of
this job, theemployee is regularly required to stand, sit or walk
for an extended period of time.
Training:
Island Hospitality is committed to employee development and
displays that commitment with a formalized training and development
program providing a clear path for any employee with a desire and
aptitude to thrive in the hospitality business. As team members
join Island Hospitality from other organizations they too can build
on that prior experience and find further growth opportunities
within our company by utilizing the tools and resources
offered.
Team Member Wellness Program: How We Thank You For All You Bring To
The Team
Rewarding Benefits Package:
- Health Care including Medical, Dental, and Vision Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial
planning, counseling and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary
and an extra 50% on the next 2% of your salary. 401(k) is fully
vested upon first contribution
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and e mployee discounts within
your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member of the Month, Quarter, and Year recognition and
bonus
- Discounted tickets to theme parks, musicals, movies and more
through Tickets at Work
- Career Growth through our in-house training program with a path
personalized toyour desiredgoals
- Referral bonus programto ANY of our locations
Equal Opportunity Employer
Keywords: TownePlace Suites Austin North - The Domain Area, Austin , AM Host/Hostess, Hospitality & Tourism , Austin, Texas
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