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AM Host/Hostess

Company: TownePlace Suites Austin North - The Domain Area
Location: Austin
Posted on: November 22, 2021

Job Description:

SUMMARY
Location: TOWNEPLACE SUITES AUSTIN NORTHWEST/THE DOMAIN
Position Type: Non-Management

As an AM Host you are responsible for the overall success of the Hotel's breakfast service and ensuring guest satisfaction and product quality standards are met. This is the job where you get to excel as the personal representative of the hotel by giving guests a great impression of excellent service and high standards.

You must have flexible scheduling availability to include mornings, evenings, weekends and/or holidays.

Job Requirements:


- Assembling the breakfast service before mealtime and disassembling it thereafter
- Ensuring the breakfast service space remains well-stocked at all times
- Clearing cutlery and crockery from customers' tables
- Receiving beverage orders and directing them to the kitchen, as needed
- Provide information and assistance to all guests and vendors
- Cleaning and sanitizing tables, countertops and floors after each meal service
- Ensuring a wonderful experience from beginning to end while maintaining high standards of safety and cleanliness
Job Qualifications:

- Highly motivatedteam player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, theemployee is regularly required to stand, sit or walk for an extended period of time.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

- Health Care including Medical, Dental, and Vision Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon first contribution
Rewarding Hard Work:

- Incentive based bonus program
- Free room nights at our hotels and e mployee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member of the Month, Quarter, and Year recognition and bonus
- Discounted tickets to theme parks, musicals, movies and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized toyour desiredgoals
- Referral bonus programto ANY of our locations

Equal Opportunity Employer

Keywords: TownePlace Suites Austin North - The Domain Area, Austin , AM Host/Hostess, Hospitality & Tourism , Austin, Texas

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