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Customer Service Rep - Entry Level

Company: ATX Rockstar
Location: Austin
Posted on: January 15, 2021

Job Description:

Hello , Please check the below mentioned position for State of NC and reply me back with your updated resume, Job Title Senior Project ManagerDuration 12 Months (High possibility of extension)Location Raleigh, NCJob ID NC - 636903 Job Description This position provides vision, direction, management and oversight of the NC Early Childhood Integrated Data System (NC ECIDS) and NC ECIDS projects. NC ECIDS is the sole source of integrated data across multiple early childhood programs in North Carolina, with the goal to improve outcomes for children by linking and using existing administrative data to support program and policy decisions. The NC ECIDS Project Managerrsquos primary job responsibilities include the following Manage and oversee NC ECIDS projects funded by the PDG, including Modernizing the NC ECIDS reporting and request platforms Expanding work to integrate home visiting data into NC ECIDS Expanding work to integrate Head Start data into NC ECIDS Expanding work to integrate Early Hearing Detection and Intervention (EHDI) data into NC ECIDS Manage budgets and timelines and prepare progress reports to fulfill responsibilities of PDG implementation. Provide regular updates to PDG team on progress of NC ECIDS work. Work with the Department of Information Technology staff, state agency personnel, and external data vendors to identify requirements to extract, transform, load, and integrate data from new programs into NC ECIDS Manage process of extracting, transforming, loading, and integrating data from existing and new programs into NC ECIDS Manage process to create and execute data sharing and other agreements as necessary with other DHHS divisions, statelocal agencies, and external data vendors for integration of data into NC ECIDS or for other projects involving NC ECIDS data. Coordinate work of Information Technology Division team members supporting technical maintenance and development work on NC ECIDS Work with the Department of Information Technology and other state agency staff on any updates to the NC ECIDS website and backend website infrastructure Manage the process of receiving, reviewing, and responding in a timely manner to complex internal and external data requests. Responding to requests includes coordinating with data managers across multiple DHHS divisions and state agencies. Manage the assignment of unique identifiers (UIDs) to data records and take the lead on resolving near matches in the UID assignment process, in coordination with staff from the Department of Information Technology, Department of Health and Human Services, and Department of Public Instruction Generate standard and customizable reports and advise on the creation of new reports based on identified needs Update NC ECIDS policies, procedures, and user manuals Coordinate and convene meetings with the NC ECIDS Governance Council members and other key stakeholders as needed Knowledge, Skills and AbilitiesCompetencies bull Experience in data analysis, data management, and social and policy related research bull Experience in data visualization a plus bull Experience implementing practices to ensure privacy of sensitive data bull Demonstrated ability to communicate effectively, both orally and in writing bull Ability to work collaboratively with others at all levels and to support effective communication within and outside of the agency bull Ability to plan, manage, and coordinate a statewide program bull Ability to identify problems, identify constraints and facilitators, and solve problems appropriately when they arise Management prefers applicants with the following bull Masterrsquos degree in a field related to the position bull Experience managing or supervising data projects bull Experience collaborating with state, federal, and local government officials, planners, community leaders, and representatives of private concerns Thanks RegardsRahul SinghIT RecruiterAtash Enterprises614-931-0367(Direct)SDL2017

Keywords: ATX Rockstar, Austin , Customer Service Rep - Entry Level, Hospitality & Tourism , Austin, Texas

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