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Retail Store Leader- uBreakiFix

Company: Asurion
Location: Austin
Posted on: June 27, 2020

Job Description:

Summary/ObjectiveA Store Lead is responsible for establishing and maintaining guest services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs. Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service. Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Control shrink, expenses and payroll. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Review department/store trends and recommend and initiate changes for maximizing goals and objectives. Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc. Continually evaluate and react to performance issues and actively recruit management candidates. Train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel.Fixes devices, processes cracked glass, tests devices before and after repairs.Sells merchandise and various products to customers; coaches and supports team members in sales behaviors and skills.CompetenciesFinancial Management. Ethical Conduct. Customer/Client Focus. Learning Orientation. Performance Management. Leadership. Communication Proficiency.Preferred Education and ExperienceTwo years of previous retail experienceOne year of previous management experience Sales experience a plus. Or demonstrated willingness to learn. Supervisory ResponsibilityThis position supervises the retail store team of technicians and assistant store manager. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work may vary. Stores are open 7 days a week, 10:00 a.m. to 7:00 p.m.

Keywords: Asurion, Austin , Retail Store Leader- uBreakiFix, Hospitality & Tourism , Austin, Texas

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