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Acute Center Manager (RN)

Company: Satellite Healthcare
Location: Austin
Posted on: October 12, 2018

Job Description:

Requisition Number 18-0160 Post Date 2/27/2018 Title Acute Center Manager (RN) Location Metric Job Status Full Time Work Hours 40 City Austin State TX DescriptionWe're Satellite Healthcare, one of the country's most innovative providers of patient-centered dialysis and kidney disease services. Known for our collegial and supportive corporate

culture, our medical and clinical staffs are highly motivated and committed to promoting patient wellness and improved quality of life. At our attractive and comfortable treatment centers, our patients receive unparalleled renal disease education and treatment,

medical technology, nutrition programs and social services.

Satellite Healthcare

The Acute Center Manager is responsible for the day-to-day operations of the Acute program. This includes, but is not limited to patient care, personnel, technical services, and financial management. Ability to assess and proactively address potential patient

and/or staff safety issues. The Acute Center Manager is a liaison to physicians in regards to patient information, and company policy & procedures. This position also communicates with patients, direct reports and hospital personnel. This position acts

as a team leader who educates and mentors staff members as appropriate. The Acute Center Manager provides nursing support services to the Acute Program for patient care, as needed.

Patient Management

  • Patient Care Supervision: Observes and records patient's responses to renal failure and its treatment; directs and supervises the care of the patients on dialysis; performs thorough patient assessments as evidenced by documentation

  • Critical Results/Situations: Uses professional discretion in critical or emergency situations and directs the necessary intervention; recognizes changes in patient's condition on dialysis and makes necessary adjustments in their therapy; provides appropriate

    information to the physician, and implements physician's orders
  • Patient Schedule: Provides oversight of and/or prepares the patient schedule and makes staff assignments based on priorities for patient care; maintains on-call schedule; consistently reviews and evaluates patient priorities as changes occur in the condition

    of the patient; directs staff in work assignments to address these changes


    • Quality Assessment Performance Improvement (QAPI): Supports and contributes to the Quality Improvement Plan for the Acute program; identifies areas of improvement and collaborates with Territory Director and Medical Director to design and implement plan

      of action
    • Infection Control and Vaccinations: Ensures employee compliance with all infection control policies and procedures; ensures all potential infections are correctly documented and appropriate care is rendered
    • Renal Network Compliance: Follows guidelines and goals in accordance with the legislative mandate for the ESRD Network Program
    • Staffing: Promotes a teamwork approach by offering information, advice, and assistance to all unit staff member in a positive, courteous, and cooperative manner; assists in staff scheduling and interprets staffing policies; arranges and/or provides coverage

      for scheduled and unscheduled absences

      • Staff Meetings: Responsible for conducting staff meetings to address any areas of concern and to ensure proper communication between all staff members

        • Focal Reviews: Participates in employee appraisals; supervises, evaluates, and determines clinical competency in conjunction with the Territory Director
        • Policies & Procedures: Provides oversight of policies & procedures and acts on non-compliance including notifying the Territory Director; ensures staff documents thoroughly and correctly; effectively communicates new policy & procedure updates
        • Budget: Monitors operating and capital budget to ensure containment of controllable costs

          • Infection Control and Vaccinations: Ensures employee compliance with all infection control policies and procedures; ensures all potential infections are correctly documented and appropriate care is rendered

          • Ensures that the hospital storage units, supplies, and equipment provide safe and effective treatment for all patients

          • Ensures that the hospital storage units are neat, clean, organized, and uncluttered

          • Ensure compliance with Satellite Healthcare's procedures for reporting
          • Understands legal consequences of immediate and long term nursing actions; adheres to all policies in the Employee Conduct Expectations in the Employee Handbook

          • Contributes to harmonious and constructive working relationships with all staff members

          • Responsible for driving the Satellite Healthcare culture through values and customer service standards

          • Accountable for outstanding customer service to all external and internal customers

          • Develops and maintains effective relationships through effective and timely communication

          • Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

            RequirementsMinimum Qualifications

            Minimum Education & Experience:


            • Graduation from an accredited school of nursing or equivalent, BSN preferredExperience:

            • Twelve (12) months of nursing and/or management experience
            • Nursing supervision, leadership experience and quality management experience preferredLicenses/Certifications:

            • Current Registered Nurse (RN) license
            • Current CPR certification
            • CNN or CDN certification preferredAny combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying

              Minimum Knowledge, Skills & Abilities:

            • Able to maintain confidentiality
            • Understands basic renal function and the consequences of renal failure
            • Maintains professional competence via continuing education
            • Ability to read, write, speak, understand and satisfactorily communicate in English

            • Proficient computer skills - e.g. Outlook, Word
            • Effectively demonstrates leadership competencies
            • Critical thinker
            • Effective delegator
            • Effective quality manager/accountable for outcomes
            • Integrates clinical knowledge and leadership skills into practical action
            • Facilitates collaborative relationships, customer-focused
            • Effective in staff and patient education
            • Effective coach and mentor
            • Able to effectively use quality process to meet clinical goals
            • Strong regulatory knowledge
            • Ability to partner with physicians
            • Demonstrates fiscal accountability, quality management and strategic planning skills

            • Demonstrates ability to take a broad view of issues considering both short and long term perspective

              Keywords: Satellite Healthcare, Austin , Acute Center Manager (RN), Healthcare , Austin, Texas

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