Veterinary Technician - Emergency Shift Lead
Company: Pet Specialists of Austin
Location: Austin
Posted on: March 12, 2025
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Job Description:
Sign-on Bonus Available Shift Lead Veterinary Technician -
Emergency Day shift/Full-time: 3 day, 12 hour schedule, including
one weekend shift Austin, TX Pet Specialists of Austin (PSA) is
looking for a Shift Lead Vet Tech to join our team as part of the
Thrive Pet Healthcare community.At PSA, a Thrive Pet Healthcare
partner, you will have the support, tools, and resources to elevate
your skills. As a hospital deeply rooted in the local community,
you will experience the best of both worlds: a genuine local feel
with the benefits of Thrive's national resources.About You Role
Responsibilities: The Emergency Shift Lead Veterinary Technician is
not only responsible for providing all veterinary nursing duties in
the hospital but also provides direction to veterinary technicians
and assistants. The Shift Lead technician should be knowledgeable
in a wide variety of areas and is able to train staff in these
areas including client service, communication, clinical pathology,
radiology, animal nursing care, anesthesia, surgical assistance,
emergency medicine, among others. The shift lead technician is
expected to uphold the hospitals core values while maintaining
professional composureShift Lead - has time management skills,
delegation skills, is communicative with team and leadership
members, solution-oriented, role-model, trainer, trustworthy,
reliable, accountable, and is responsible. Our Ideal Candidate:
Strong emergency veterinary skillsPrevious Leadership experience
within the veterinary spaceSuperior customer service
skillsExcellent communication skills Job Requirements: 5+ years
experience as a Veterinary Technician in Specialty and Emergency or
General Practice preferredAssociate's degree in Veterinary
Technology preferredLicensure (CVT, LVT, RVT) preferredPrior
supervisory/management experience preferredFlexible in schedule to
include weekends, evenings, and holidays.May be required to work
overtime on occasionLeadership:Time Managing/Delegation - assigning
team members in the most efficient role; delegating mid/end of
shift duties, holding accountable for role responsibilities, case
assignmentsReview of treatment and order sheets, conducting shift
to flow as smoothly as possible, acting as floatDirecting team
members to the next task (sedated procedures; obtaining triages/dx;
or discharging etc., moving team members fluidly as needed based on
patient and case loadTeam Huddles - 5 minutes to group everyone
together beginning/mid/near end to redirect flow (what needs to be
focused on and where are priorities of team - Cleaning?
Discharging? Sedated Procedures? Breaks, meals? Critical case?
etc.) Focus on shift efficiency and workflow, to be able to provide
efficient care to pet and client.Effective Communicator -Guide and
help prioritizeTrain and mentor, coach in the momentLead - work for
the team, recognize when team is strugglingCommunicating with Nurse
Manager, Medical Director and other members of the leadership team.
Participate in regular lead check-ins to discuss current potholes
(concerns) and also setting-up milestone (goals). Hold
accountability in developing, rolling out and enforcing new
protocols and training guidelines.Solution-Oriented:Must possess
conflict-solution and solution based response to potholes presented
during shifts, handling with Servant Leadership, high EQ and
Proactive Conflict Resolution Conversation Techniques, recognizing
teaching moments and taking advantage of them.Make recommendations
for Performance Improvement Plans and Corrective Actions, with
complete documentation, action items and proactive
suggestions.Role-Model:Reinforce policies/process flows (triage
sheets, checking charts in real time, round sheets, cleaning log
etc.Hold team accountable when policies, protocols, workflows are
not upheld, teach first, then proceed with next
step.Training:Schedule hours for one-on-one time with each employee
to work on assessments and training needsPerform assessments on
every team member, develop individualized training plans for each
team member.Recognize gaps in training, need for consistent
protocols. Present to leadership meetings so training and protocols
can become action itemsEncourage and execute cross-training
opportunities, schedule and move team members as neededCoach and
mentor in the moment, communicate to DVM and team each team
members' training goals, hold team members accountable for
progress, provide encouragement and positive for
accomplishments.Guide team with wet labs, webinars, drills, case
studies, etc.Accountability:Accountable for enforcing policy
changes, process flow changes, updates, communicate and hold team
responsible for all changes and updates in policies, protocols and
medical protocols.--Uphold hospital Vision and Core Values at all
timesUphold and enforce all Thrive Pet Healthcare Policies and
Procedures, including OSHA, Controlled Substances, Attendance, Code
of Conduct, etc.Technical duties:Nursing/patient careTriage,
complete physical examination, stabilization of emergent
patientFollow Rule of 20 critical care nursing principles,
monitoring changes in patients' condition, administering treatments
on time, provide excellent nursing care.Administer blood
transfusion and monitor appropriatelyProvide and follow proper
isolation procedures for infectious patientsCalculate proper
medication and fluid doses and administer properly using proper
route, well-versed on side effects, contraindications, etc.
Understand pharmacology of all medications usedPerform collection
of diagnostic specimens, place IVC, central and PICC lines, urinary
catheters, cystocentesisRecord all procedures and medical notes
properly on patient's medical record, using proper medical
terminology and notation. Proper invoicing of treatments and
procedures performed during shiftApply proper wound care and
bandage techniqueApply proper aseptic techniquePerform all
technical duties associated with emergency and critical
careLaboratory proceduresOperate and maintain all in house
laboratory equipment, trouble-shootingPerform in-house laboratory
diagnostics including urinalysis, hematology, fecal, ear cytology,
aspirate cytology, skin cytology, PCV/TP, blood typing and
crossmatch for blood transfusion, etcRadiology proceduresObserve
and enforce all safety requirements and proper PPE useObtain
appropriate diagnostic radiographsOperate ultrasound
machineAnesthesia/surgical dutiesPerform pre-operative exam and
laboratory diagnosticsCreate, calculate and administer anesthetic
protocols with DVM according to individual patient needs,
understand pharmacology of all anesthetic and analgesic
medicationsPrepare OR suiteOperate and trouble shoot anesthetic
machines, circuits and ventilator. Maintenance of
machinesProficient at intubation properlyInduce, maintain and
recover patient from anesthesiaProperly operate and interpret all
monitoring equipment, trouble shootingRespond to and be prepared
for anesthetic emergenciesPerform proper surgical instrument care,
cleaning and maintenance. Prepare and sterilize surgical packs,
obtain certification to operate gas sterilizerPerform set-up,
maintenance and cleaning of endoscopy equipment About the
HospitalPet Specialists of Austin is a 24 hour emergency and
specialty referral hospital that invests heavily in our teams'
growth and development. Opened in 2021, we pride ourselves on
providing the Austin area with compassionate and quality emergency,
and specialty care including neurology surgery, internal medicine
and oncology. We provide an emotionally intelligent work
environment and strive to maintain a positive work/life balance.
Benefits - our care in actionThrive offers a suite of benefits to
support team members' emotional, physical, professional, and
financial wellbeing. In addition to our health and life insurance,
and short- and long- term disability plans, we offer eligible team
members: Competitive pay 401(k) with employer match Mental health
resources, including 24/7 access to Lyra Health Paid parental leave
Purr-ental leave for when you adopt a pet Employer-sponsored
childcare and elder care Personalized care for every family-forming
journey Discretionary funds and FREE CE courses Pet perks and
veterinary service discounts Student loan management tools and
assistance Provide your best care with more bridges and less
barriers. We listen to your needs and then meet them. Through
training and free CE experiences, your career development can
flourish. And in our locally rooted, nationally connected
community, you'll be able to make connections, access opportunities
and find support with ease. Support for you is as vital as the
support you provide. You'll Thrive With Us At Thrive, you have the
opportunity to develop your career in a way that best suits your
goals. Take advantage of our comprehensive learning and
skill-building programs to enhance your expertise. You can build
your skills and earn credentials through:Our vast, diverse, and
free library of continuing education courses - ThriveULive, virtual
interactive workshops to develop valuable leadership skills A
program to designed to teach you the fundamentals of running a pet
hospital Scholarship opportunities and tuition reimbursement Move
into any specialty, hospital type, or environment - across the
nation.Leadership training for a thriving and long career in the
veterinary profession. About ThriveVet-founded and Austin-born,
Thrive Pet Healthcare has expanded to over 380 partner hospitals
nationwide, united by a mission to shape the future of pet
well-being through medical excellence, innovative technology, and a
connected community of teams and partners. We bridge general
practice, urgent care, specialty, and emergency care, and our
locally rooted, nationally connected hospitals benefit from
Thrive's extensive resources while maintaining their unique
identities. We believe that supporting our people is the key to
helping pets thrive through every stage of life. Join us where
#WeThriveTogether. We provide customizable professional development
opportunities, a supportive work environment that values work-life
rhythms, and 24/7 mental health support.At Thrive Pet Healthcare,
we are committed to creating a culture where everyone from any
background can be heard, respected, and valued. We pledge to build
an inclusive environment nurtured by respectful curiosity to
support, encourage, and celebrate the diverse voices of our teams
and the communities we serve. PI8faa1091cf00-25660-37130753
Keywords: Pet Specialists of Austin, Austin , Veterinary Technician - Emergency Shift Lead, Healthcare , Austin, Texas
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