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Clinical Assistant - Family (Jonestown, TX)

Company: Lone Star Circle of Care
Location: Leander
Posted on: May 25, 2023

Job Description:

The Clinical Assistant plays a dual role for front and back office clinical functions, spending about 50% of their time in each role. They perform a variety of duties that are clerical in nature, as well as assist in the examination and treatment of patients under the direction of licensed medical and/or licensed nuring team members.

  • Provides initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files

  • Facilitates patient check-in and check-out. Explain patient payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance

  • Collects and posts patient payments; prepare deposits and follow established cash handling procedures

  • Completes patient intakes, income screenings, and conducts insurance verifications and authorizations

  • Provides conflict resolution and response to patient grievances

  • Creates and maintains confidential patient files and records; files accordingly

  • Obtain, evaluate, and record patient history in medical file

  • Obtain and measure vital signs and record information on patients' charts

  • Prepare and maintain examination/treatment rooms, including cleaning and sterilizing instruments, and inventory of medical supplies and materials

  • Assisting the examination of patients under the direction of licensed medical and/or licensed nursing staff

  • Explain treatment procedures to patients under the direction of licensed medical and/or licensed nursing staff

  • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis

  • Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff

  • Perform routine diagnostic and laboratory tests

  • Ensure define quality metrics are met as defined by the Quality Council

  • Ability to follow standing orders and provide treatments according to established protocols

  • Achieve and maintain clinical competencies as defined by the Quality Council

  • Other duties as assigned

  • High school diploma or GED required

  • Six months prior experience in a professional administrative or related capacity is required, with prior medical office or healthcare setting experience preferred

  • Current Basic Life Support certification for healthcare providers from the American Heart Association is required

  • Medical Assistant Certificate from one of the following organizations preferred.

  • CMA - American Association of Medical Assistants (AAMA)

  • RMA - American Medical Technologists (AMT)

  • CCMA- National Health Career Association (NHA)

  • NRCMA through National Association of Health Professionals (NAHP)

  • NCMA- National Center for Competency Testing (NCCT)

    • Prior professional experience as a Medical Assistant is a definite plus

    • Proficiency in Spanish is preferred.

      Requisition #: 2022-4315
      External Company Name: Lone Star Circle of Care
      External Company URL:
      Street: 18220 FM 1431

Keywords: Lone Star Circle of Care, Austin , Clinical Assistant - Family (Jonestown, TX), Healthcare , Leander, Texas

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