Clinical Assistant - Family (Jonestown, TX)

Company: Lone Star Circle of Care
Location: Leander
Posted on: May 25, 2023

Job Description:

The Clinical Assistant plays a dual role for front and back office clinical functions, spending about 50% of their time in each role. They perform a variety of duties that are clerical in nature, as well as assist in the examination and treatment of patients under the direction of licensed medical and/or licensed nuring team members.

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  Provides initial customer service to all patients including but not limited to greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the NextGen software system for patient information, and creating patient files
  
  
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  Facilitates patient check-in and check-out. Explain patient payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance
  
  
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  Collects and posts patient payments; prepare deposits and follow established cash handling procedures
  
  
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  Completes patient intakes, income screenings, and conducts insurance verifications and authorizations
  
  
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  Provides conflict resolution and response to patient grievances
  
  
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  Creates and maintains confidential patient files and records; files accordingly
  
  
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  Obtain, evaluate, and record patient history in medical file
  
  
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  Obtain and measure vital signs and record information on patients' charts
  
  
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  Prepare and maintain examination/treatment rooms, including cleaning and sterilizing instruments, and inventory of medical supplies and materials
  
  
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  Assisting the examination of patients under the direction of licensed medical and/or licensed nursing staff
  
  
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  Explain treatment procedures to patients under the direction of licensed medical and/or licensed nursing staff
  
  
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  May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis
  
  
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  Prepare and administer medications as ordered by licensed medical and/or licensed nursing staff
  
  
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  Perform routine diagnostic and laboratory tests
  
  
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  Ensure define quality metrics are met as defined by the Quality Council
  
  
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  Ability to follow standing orders and provide treatments according to established protocols
  
  
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  Achieve and maintain clinical competencies as defined by the Quality Council
  
  
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  Other duties as assigned
  
  
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  High school diploma or GED required
  
  
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  Six months prior experience in a professional administrative or related capacity is required, with prior medical office or healthcare setting experience preferred
  
  
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  Current Basic Life Support certification for healthcare providers from the American Heart Association is required
  
  
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  Medical Assistant Certificate from one of the following organizations preferred.
  
  
  
  
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  CMA - American Association of Medical Assistants (AAMA)
  
  
  
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  RMA - American Medical Technologists (AMT)
  
  
  
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  CCMA- National Health Career Association (NHA)
  
  
  
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  NRCMA through National Association of Health Professionals (NAHP)
  
  
  
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  NCMA- National Center for Competency Testing (NCCT)
  
  
  
  
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    Prior professional experience as a Medical Assistant is a definite plus
    
    
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    Proficiency in Spanish is preferred.
    
    
    Requisition #: 2022-4315
    External Company Name: Lone Star Circle of Care
    External Company URL: http://www.lscctx.org/
    Street: 18220 FM 1431

Keywords: Lone Star Circle of Care, Austin , Clinical Assistant - Family (Jonestown, TX), Healthcare , Leander, Texas