Life & Health Insurance Agent - Work at Home
Company: Sutherland
Location: Austin
Posted on: June 25, 2022
Job Description:
Job Description:
We're now hiring Insurance Advisors to work from home!
We are seeking individuals who strive to provide next-level care
for our clients and their customers and excel in an environment
where leads are provided.
The role:
Our Licensed Life & Health Insurance Advisors provide professional
presentations over the phone to sell insurance to existing
customers of Fortune 500 Insurance Companies.
- Handle inbound and outbound calls with prospects and use
assumptive sales techniques to enroll them in one or more of the
client's insurance products
- Build relationship to establish rapport with caller to gain
trust and understanding
- Determine eligibility and maintain and improve quality results
by adhering to standards and guidelines; recommending improved
procedures
- Updates job knowledge by studying new product descriptions;
participating in educational opportunities
- Manage prospect follow-up calls to ensure timely responses
- Gather all required data necessary to sell insurance products
to prospects
- Explain the sales and issuance process and insurance
products
- Accurately process application/ information in Sutherland and
the client's sales and customer systems
- Diligently track and record outcome of calls and customer
issues/inquiries for follow up
- Escalate issues to program manager as needed
What we offer:
- Pay rate of $17.27 per hour plus a performance incentive plan
of up to $500 per month
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities - 80% of our frontline leaders have
been promoted from within
- Additional pay incentives as well as monthly rewards &
recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer
dedicated to Sutherland
This is the job for you if:
- You are action oriented, take initiative, and seize
opportunities to maximize your potential
- You confidently communicate value propositions, thoroughly
answer questions and set proper expectations regarding the product
and sales process
- You are a closer and consistently exceed your sales goals
- You are an enthusiastic professional who is dependable and
flexible
- You are driven by your success which is measured by monthly
sales, quality score, cancellation rate, and productivity
percentage
Qualifications:
- Excellent communication skills and a strong detail-oriented
multitasker
- Ability to use critical thinking skills to overcome customer
objections
- Proven time management skills
- Previous work experience with electronic documentation
management, understanding of workflows and Microsoft Products
(Work, Excel, PowerPoint, Windows Explorer)
- High school diploma or equivalent
- Minimum one-year previous customer service/sales experience
required and/or 2 years call center experience required
- 1 year of post-secondary education required
- Typing skills of 30+ WPM with 90% accuracy required
- Ability to manage multiple software applications and document
customer records at the same time
- Prior experience and/or knowledge of Medicare or medical
terminology preferred
- Prior experience in the health care/insurance industry
preferred
Requirements to work from home:
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download -
the faster the better!
- Wireless and/or satellite Internet Service Providers are not
compatible with our systems.
- Productive work environment:
- In-house network, and a hard-wired Internet connection capable
of continuously supporting outstanding call quality and high-speed
response rates.
- A quiet and distraction-free, secure place to work.
- A computer with:
- 1.6 Ghz Dual Core processor (the faster the processing
environment, the better)
- 2 GB RAM
- 10 GB available hard drive space
- One or more available USB ports (2.0 or greater)
- Sound/audio support
- Windows 10
- 2 - 20 inch monitors
- Wired Keyboard
- Wired Mouse
- A headset to use for training and meetings that is/has:
- USB
- Dual ear
- Noise-cancelling microphone
- A Smartphone (iOS or Android), 4 years old or newer, in which
you will be able and willing to download our app that will be
leveraged for company communications.
About us:
As a digital transformation company, Sutherland rethinks and
rebuilds processes for the digital age by combining the speed and
insight of design thinking with the scale and accuracy of data
analytics. We have been helping customers globally, across
industries from financial services to healthcare, achieve greater
agility through transformed and automated customer experiences for
over 30 years.
Sutherland is a drug free workplace, including our work-from-home
positions.
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Keywords: Sutherland, Austin , Life & Health Insurance Agent - Work at Home, Healthcare , Austin, Texas
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