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Bilingual Spanish RN Clinic Patient Educator - Austin, TX

Company: UnitedHealth Group
Location: Austin
Posted on: January 15, 2022

Job Description:

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)
The RN Clinical Patient Educator is a key educational resource and advocate for patients diagnosed with chronic diseases or significant co-morbidities, their families and caregivers. This RN is responsible for providing specific disease pathophysiology, wellness and prevention information for patients in our clinics. This position interacts and collaborates with a multidisciplinary care team, including physicians, nurses, case managers, social workers and other educators, to develop educational strategies and care management interventions that will assist in maximizing patient outcomes. This RN may also communicate program outcomes to clinic and regional leadership.
Primary Responsibilities:

  • Conduct classes to meet the goals and objectives of the enterprise

  • Plan, design and implement curricula utilizing established standards and evidence-based information and select or create educational material to support effective teaching

  • Provide education sessions for patients and their families or caregivers in both group and 1:1 settings

  • Demonstrate a well-developed understanding of adult education learning principles, presentation skills, stages of behavioral change and group education

  • Assess learning needs and health literacy to identify patient knowledge deficits and utilize effective educational techniques

  • Evaluate effectiveness of teaching methods and adapt as needed to ensure patient understanding and success

  • Promote patient empowerment through the use of motivation, supportive skills, problem solving and self-management goal setting in a climate of learning and encouragement

  • Collaborate with multidisciplinary care team including physicians, nurses, case managers, social workers and Healthcare Coordinators/Managers to identify and recruit appropriate patients for educational programs

  • Complete timely and accurate documentation in designated applications to ensure communication of patient status and progress

  • Ensure all new initiatives, policies and procedures, guidelines or other necessary updates are incorporated into patient education programs

  • Conduct class preparation and presentation in an effective and efficient manner

  • Consistently demonstrate effective planning and organization by gathering and preparing all materials and supplies prior to each class

  • Seek ways to improve job efficiency and makes appropriate suggestions following proper chain of command

  • Communicate patient and program outcome metrics to clinic and regional leadership, collaborate to identify quality and/or process improvement activities

  • Perform all other related duties as assigned
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Bachelor's degree in Nursing or Associate's Degree in Nursing with 4+ years of nursing experience

    • Active and unrestricted RN license in the applicable state

    • Certified Diabetes Educator (CDE) designation or ability to obtain certification within 3 years of hire, based on market need

    • Current BLS certification or ability to obtain within 90 days of hire

    • 4+ years of diverse clinical experience caring for chronically ill patients with multiple disease conditions

    • Proven ability to read, write and speak fluently in English and Spanish using medical terms, based on market need

    • Experience with highly developed planning, organizing, conflict resolution, collaborative and interpersonal skills

    • Proficient computer skills including Microsoft Word, Excel, Power Point and ability to master other departmental specific programs/applications

    • Demonstrated independent problem identification/resolution and decision-making skills

    • Ability to prioritize, plan and handle multiple tasks and demands simultaneously

    • Ability to travel locally 50% within market

    • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
      Preferred Qualifications:

      • Experience working with geriatric population

      • Knowledge of ICD-10 and CPT codes related to patient education and understanding of billing requirements, based on market need

      • Bilingual (Spanish/English)
        Physical & Mental Requirements:

        • Ability to lift up to 35 pounds

        • Ability to push or pull heavy objects using up to 35 pounds of force

        • Ability to sit for extended periods of time

        • Ability to stand for extended periods of time

        • Ability to use fine motor skills to operate office equipment and/or machinery

        • Ability to properly drive and operate a vehicle

        • Ability to receive and comprehend instructions verbally and/or in writing

        • Ability to use logical reasoning for simple and complex problem solving
          To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
          Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
          UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
          Job Keywords: RN, Clinical Patient Educator, Nurse, Sr. Clinical Admin RN, Austin, TX, Texas

Keywords: UnitedHealth Group, Austin , Bilingual Spanish RN Clinic Patient Educator - Austin, TX, Healthcare , Austin, Texas

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