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Licensed Life & Health Insurance Agent

Company: Sutherland
Location: Austin
Posted on: April 6, 2021

Job Description:

Job DescriptionWe're now hiring Licensed Insurance Advisors to work from home! We are seeking individuals who strive to provide next-level care for our clients and their customers and excel in an environment where leads are provided. The role: Our Licensed Life & Health Insurance Advisors provide professional presentations over the phone to sell insurance to existing customers of Fortune 500 Insurance Companies.Handle inbound and outbound calls with prospects and use assumptive sales techniques to enroll them in one or more of the client's insurance productsBuild relationship to establish rapport with caller to gain trust and understandingDetermine eligibility and maintain and improve quality results by adhering to standards and guidelines; recommending improved proceduresUpdates job knowledge by studying new product descriptions; participating in educational opportunitiesManage prospect follow-up calls to ensure timely responsesGather all required data necessary to sell insurance products to prospectsExplain the sales and issuance process and insurance productsAccurately process application/ information in Sutherland and the client's sales and customer systemsDiligently track and record outcome of calls and customer issues/inquiries for follow upEscalate issues to program manager as needed What we offer:Potential earnings of $16-22/hr (base pay + incentives)Competitive starting bonus of $500! $200 when you start (paid in first paycheck) and $300 when you graduate from trainingMedical, dental and vision benefitsPaid trainingAdvancement opportunitiesAdditional pay incentives This is the job for you if:You are action oriented, take initiative, and seize opportunities to maximize your potentialYou confidently communicate value propositions, thoroughly answer questions and set proper expectations regarding the product and sales processYou are a closer and consistently exceed your sales goalsYou are an enthusiastic professional who is dependable and flexibleYou are driven by your success which is measured by monthly sales, quality score, cancellation rate, and productivity percentage QualificationsExcellent communication skills and a strong detail-oriented multitaskerAbility to use critical thinking skills to overcome customer objectionsProven time management skillsPrevious work experience with electronic documentation management, understanding of workflows and Microsoft Products (Work, Excel, PowerPoint, Windows Explorer)High school diploma or equivalentMinimum one-year previous customer service/sales experience required and/or 2 years call center experience required1 year of post-secondary education required and/or 2 years continuous active Life and Health LicenseTyping skills of 30+ WPM with 90% accuracy requiredAbility to manage multiple software applications and document customer records at the same timePrior experience and/or knowledge of Medicare or medical terminology preferredPrior experience in the health care/insurance industry preferred Requirements to work from home:Excellent Internet connectivityA quiet and distraction-free, secure place to work.A dual-ear USB headset that has a noise-canceling microphoneA PC with two monitors About us: As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Sutherland is a drug free workplace, including our work-from-home positions. #SP

Keywords: Sutherland, Austin , Licensed Life & Health Insurance Agent, Healthcare , Austin, Texas

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