Call Centers - Pharmacy Intern
Company: Tabula Rasa Healthcare
Location: Austin
Posted on: April 6, 2021
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Job Description:
Our goals are to provide excellent service, utilize advanced
technology, and proficiently deliver results. To accomplish these
goals, we constantly seek individuals who look for ways to do
things better. We are a company whose culture cultivates teamwork,
rewards excellence, focuses on quality for every aspect of our
business, and promotes community involvement. Tabula Rasa
HealthCare (TRHC) is a leader in providing patient-specific,
data-driven technology and solutions that enable healthcare
organizations to optimize performance to improve patient outcomes,
reduce hospitalizations, lower healthcare costs, and manage risk.
Medication risk management is TRHC's lead offering, and its
cloud-based software applications, including EireneRx-- and
MedWise---, provide solutions for a range of payers, providers and
other healthcare organizations. TRHC empowers our employees to
provide excellent service, utilize advanced technology, and
proficiently deliver results. Our 32Fundamentals are what we are
and who we are. Our culture cultivates teamwork, rewards
excellence, focuses on quality for every aspect of our business,
and promotes community involvement. As a part of our team, you will
help us bring innovative service models to healthcare, improving
patient outcomes. If you are seeking the opportunity to be part of
a dynamic, innovative team made up of people who are passionate
about their mission - come to MedWiseRx and help us make a
difference in our community! MedWise RX (a division of Tabula Rasa
Healthcare) is a growing and innovative health care company whose
mission is to provide the highest quality healthcare solutions for
health plans, patients, and caregivers through Medication Therapy
Management (MTM) programs, services, and products. Medication
Therapy Management (MTM) is a personalized service designed to
optimize health outcomes for individual patients. Through the
MedWiseRx program, pharmacy interns, pharmacy technicians, and
pharmacists as a team work directly with patients, their providers,
and community pharmacists to ensure optimal treatment while
reducing the risk of adverse events and drug interactions. The
MedWiseRx program is unique in its ability to identify and triage
drug-related problems at a population level on a per patient basis.
JOB PURPOSE: Our Pharmacy Interns are responsible for performing
clinical duties, tasks, and assignments that will support either
MedWiseRx Administrative Operations or MedWiseRX Medication Therapy
Management (MTM) programs and services. Under the direct
supervision of a pharmacist, the Pharmacy Intern provides
medication management services to patients and clients of
MedWiseRx, including: * Makes outbound "cold calls" offering
medication management services to patients* Completes comprehensive
medication reviews live and over the phone that target a variety of
chronic conditions* Provides drug and behavioral counseling via a
structured interview format as required by the program sponsor and
clients. The structure of counseling sessions may vary depending on
program sponsor* Contacts the patient's prescriber(s) to authorize
therapeutic interchanges, reviews potential duplicate therapies,
and/or consults with the prescriber as appropriate and conveys any
patient therapeutic change authorizations from prescribers as well
as any other recommendations for therapy modifications to the
patient's dispensing pharmacy* Documents all services provided and
recommendations made including declination of service by patients*
Maintains performance standards including, but not limited to call
volume and quality, consistent with other center interns Though
candidates near our local Clinical Call Centers are preferred, we
may consider remote employees for this opportunity. REMOTE WORK
REQUIREMENTS * Ability to commit to a minimum of 10 hours per week*
A quiet workspace* A computer* A reliable high-speed internet
connection* A landline or other dedicated phone As a MedWiseRx
employee you'll enjoy: * An environment of excellence and
high-quality service* Flexible schedules* Focus on people,
communication, trust, and improvisation* Competitive salaries* A
relaxed work environment. REQUIREMENTS: EDUCATION: Must be enrolled
in, or have completed a, formal course of study to become a
pharmacist from an approved and accredited college or university.
EXPERIENCE: Preferred: prior experience working in a MTM call
center environment and/or with a geriatric population in a
healthcare environment. CERTIFICATES, LICENSES, REGISTRATIONS:
Possess and maintain a current Pharmacy Intern License from the
respective and applicable State Board of Pharmacy. OTHER SKILLS and
ABILITIES: Intermediate skills and understanding of computer
software, healthcare systems and programs, and Microsoft Office:
specifically, MS Excel. Ability to communicate at effectively and
professionally through written, verbal, and interpersonal skills as
applied when interacting with employees, clients, or agency
representatives; successfully conveying and exchanging information
in a positive manner. The Company is proud to be an equal
opportunity employer. All qualified applicants will receive
consideration without regard to ancestry or national origin, race
or color, religion or creed, age, disability, AIDS/HIV, gender,
marital or family status, pregnancy, childbirth or related medical
conditions, genetic information, military service, protected
caregiver obligations, sexual orientation, protected financial
status or other classification protected by applicable law. Other
details * Pay Type Hourly* Employment Indicator Internship Apply
Now * Austin, TX, USA
Keywords: Tabula Rasa Healthcare, Austin , Call Centers - Pharmacy Intern, Healthcare , Austin, Texas
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