Health Care Operations Manager
Company: REKRUITD
Location: Austin
Posted on: February 22, 2021
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Job Description:
Job Description Health Care Operations Manager Oversees program
resources to achieve cost, performance, and quality objectives of
the company and customer(s) for large, complex, multi-account
programs. Leads project planning, tracking, and oversight to ensure
project(s) are completed on-schedule and within budget.Essential
Job Functions* Oversees development of work statements,
scope/priority definitions and the creation of budgets and
schedules for large complex programs. Develops documents with
appropriate standards and client requirements and needs.* Oversees
the selection of assigned personnel for projects. Ensures
communication and understanding of deadlines, assignments and
objectives. Acts as point of contact with client program
management.* Performs ongoing review of program status; identifies
risks. Documents program progress including implementation,
timelines, issues, risks and successes to maintain program course.
Assesses results and determines and implements risk mitigation
solutions as appropriate.* Maintains grade and quality of program
deliverables within defined and agreed upon program requirements.
Identifies and resolves matters of significance impacting the
productivity of several large, complex, global programs.--Oversees
and implements changes and adjusts as appropriate.* Interfaces with
team members, stakeholders and management to anticipate and manage
changes to projects, such as but not limited to, technical
requirements, business requirements and schedule.--Determines when
additional resources are needed and implements same.--Identifies or
gathers information regarding possible solutions that may create
additional, different or unique project objectives or results.*
Participates in discussions regarding project-related decisions and
project direction at the executive level. Participates in proposal
efforts and sales calls to ensure product meets client needs and
specifications.* Manages expectations of client project/senior
management, company management and project team for agreed upon
project performance by obtaining, providing and interpreting
project metrics. Leverages corporate synergies to improve customer
information technology performance.* Gathers feedback from client
on program results; analyzes feedback and incorporates same into
future programs. Identifies and determines global implications of
program parameters and redefines, redesigns or revises as
appropriate.* Oversees assigned personnel for programs. Assigns
work and provides direction with regard to timeliness and
completion of objectives. Addresses performance issues within
prescribed guidelines. Provides performance input at regular
intervals.* Prepares and recommends program operating and personnel
budgets for approval. Monitors spending for adherence to budget,
recommends variances as necessary. Balances program resources
(people, budget, material, time) to optimize program objectives for
several large, complex, global projects.Basic Qualifications*
Bachelor's degree or equivalent combination of education and
experience* Master's degree in a related field preferred* Clinical
Pharmacy Management experience required* MMIS experience required*
Twelve or more years of project management experience* Experience
working with project management methodology such as Catalyst
including budget development, project planning, control and
assurance methodologies including earned value management, project
management software and finance and accounting concepts and
practices* Experience working with quality management approaches
and techniques* Experience working with delivery assurance
policies, procedures, and principles to ensure compliance*
Experience working with productivity and methodology tools that
increase project efficiency and effectiveness* Experience working
with administrative processes* Experience working with client
vision, business objectives, and critical success factors*
Experience working with delivery assurance principles and
appropriate procedures relevant to area* Experience working with
techniques and approaches related to the architecture, development,
integration, and deployment of project phases* Project Management
Certification (PMP) preferred* Public sector experience in
contracting, statutory compliance, enforcement of standards and
requirements, and delivery of mission services preferred?Other
Qualifications* Strong creative, analytical and problem solving
skills* Strong leadership and negotiation skills to manage programs
and develop new business* Strong interpersonal, leadership and
presentation skills for interacting with and influencing team
members, clients, thought leaders, and globally recognized subject
matter experts* Strong human relations skills to select, develop,
coach and mentor employees* Strong communication skills* Good
strategic management and planning skills* Personal computer and
business solutions software skills* Ability to manage large or
multiple projects, handle multiple tasks simultaneously, and to
switch between tasks quickly* Ability to deal with ambiguity and
change* Ability to work in a team environment* Ability to create
and maintain formal and informal networks* Willingness to
travel
Keywords: REKRUITD, Austin , Health Care Operations Manager, Healthcare , Austin, Texas
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