Medical Receptionist
Company: Aveanna Healthcare
Location: Austin
Posted on: January 10, 2021
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Job Description:
Position Overview
The Operations Specialist is responsible for providing top level
customer service to internal and external clients as it relates to
branch locations clinical operational support activities.
Essential Job Functions
Payroll Activities:
o Weekly time sheets entries for caregiver staff visits which
generates billing
o Audit weekly payroll reports and make timely payroll adjustments
when necessary
o Process and close payroll each week according to guidelines
o Prepare and ensure timesheets and nursing notes for corporate
billing department are processed according to guidelines
o Prepare and maintain payroll files
o Review and audit weekly net profit reports and communicate
discrepancies to management in a timely manner
o Be primary point of contact for location caregiver payroll
inquiries
o Establish an open line of communication and positive relationship
with the Corporate Payroll department
Personnel Activities:
o Assist with caregiver onboarding activities; may be asked to
assist with recruiting activities
o Ensuring all caregiver personnel files are secure, accurate and
complete
o Verification and maintenance of caregiver credentials (licenses
and certifications)
o Creating and providing monthly evaluation and skills report to
Director(s)
o Coordinate with Corporate Risk Management and Leave of Absence
Specialists on all worker compensation claims and return to work
coordination activities
o Coordinate with People Services on all unemployment claims
o Be primary point of contact for caregiver questions relating to
company benefits, policies, procedures, education
Caregiver Coordination Activities:
o Establish and maintain an orientation schedule for caregiver
staff
o Maintain accurate and up to date contact list of all active
caregivers, including mailing log
o Review and confirm weekly schedules according to branch location
guidelines
o Mail monthly schedule to patients home each month according to
branch location guidelines
Office Support Activities:
o Scanning and/or filing of documentation and records
o Assist in answering of incoming calls and ensuring accurate
messages are taken and given to the appropriate staff member
o Mail distribution to appropriate staff member or department
o Process invoices according to branch location guidelines
o Office supply orders
o Preform special projects as needed
Requirements
High school diploma or GED
Proficient typing skills
Proficient Microsoft Office skills
Preferences
Payroll and/or human resources experience
Private duty, home care or health care company experience
Advanced Microsoft Excel skills
Two (2) years general office experience
Other Skills/Abilities
Must maintain company and employee confidentiality at all times
Must maintain professional boundaries at all times
Ability to remain calm and professional in stressful situations
Attention to detail
Time Management
Effective problem-solving and conflict resolution
Excellent organization and communication skills
Physical Requirements
Must be able to speak, write, read and understand English
Occasional lifting, caring, pushing and pulling of up to 25
pounds
Must be able to lift 50 pounds
Prolonged walking, standing, bending, kneeling, reaching,
twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Environment
Performs duties in an office environment during agency operating
hours
Must be able to function in a wide variety of environments which
may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: Aveanna Healthcare, Austin , Medical Receptionist, Healthcare , Austin, Texas
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