Guidehouse: Operations Manager, Army Applications Lab

Company: Guidehouse
Location: Austin
Posted on: August 1, 2020

Job Description:

Overview Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse. Responsibilities * Plan, coordinate, schedule, direct, and control technical support activities applicable to task execution of contractor support to the Army Futures Command (AFC) Army Application Lab (AAL). * Review and evaluate work performed by the contractor staff and ensure compliance with management plans, policies and procedures. * Provide recommendations for resolution of technical problems. * Support the Army Futures Command (AFC) and its Army Applications Lab in its effort to cultivate networks and support the management of the innovation value chain. * Assist with the active tracking of emerging trends, leap-ahead advancements, new warfighter problems, technology/solution opportunities and supply chain risks. * Support technology transition acceleration and integration planning. * Assist in developing and executing communication strategies for reaching out to startup and non-traditional defense industrial base resources in order to gather input for solutions supporting the Army's modernization priorities. * Assist with receiving, processing, and reviewing submissions from industry to the AAL and assist in establishing and fostering working relationships between AFC and the industry participants. Qualifications Required Experience delivery of exceptional client service Experience multiple engagement levels with government officials Experience with strategic and operational plan implementation Minimum Years of Experience: 7 years Minimum Degree Required: Bachelor's, experience can substitute for education Citizenship: US Clearance: Active Secret Clearance or Above Desired Knowledge Preferred: Stakeholder management and communications to obtain awareness, understanding, buy-in, and support Analytical mind and strong business acumen Problem-solving skills and attention to detail Proven record of success as both an individual contributor and team member identifying and addressing client needs Capable to participate in client discussions and meetings, including preparing concise, accurate deliverables Exceptional communication skills, both verbal and written Strategic and operational planning for key deliverables, milestones, and projects Articulating complex issues and structuring clear and concise written documents, adjusting style and level of details depending on audience Identifying and resolving basic business analysis challenges with limited assistance Adjusting readily to shifting priorities and rapid change Anticipating and addressing client needs while building and expanding relationships with clients Proactively increasing the firm's intellectual property via client work, and sharing new material across the firm Consulting experience with public sector Collaborate with key stakeholders to understand, define, capture, and execute strategy, objectives, tactics, and success Translate objectives into tactics and delivery plans. Conceptualize, execute and refine design specifications and design standards in the form of interaction models, process flows, and information architecture Lead participatory design activities (e.G. client workshops, card sorting) to understand vision, strategy, business model, digital capabilities and knowledge about user needs and behaviors. In-depth knowledge and experience within a relevant service design discipline (Systems Design, Business Design, Industrial Design, Graphic Design, Interaction Design) Ability to work within a self-directed culture and navigate ambiguity Conduct, design and analyze user experience and usability testing, incorporating testing best practices Demonstrate a portfolio of work with a proven track record for solving complex UX design problems Outstanding facilitation, brainstorming and collaboration skills Experience working with an Agile development team Experience closely collaborating with technical teams Background in a DoD development and/or acquisition environment is preferred. Additional Requirements The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. Disclaimer About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with

Keywords: Guidehouse, Austin , Guidehouse: Operations Manager, Army Applications Lab, Healthcare , Austin, Texas