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Surgical Operational Efficiency Specialist I - Austin, TX

Company: Karl Storz Endoscopy
Location: Austin
Posted on: May 16, 2020

Job Description:

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 10637

Pay Grade: US-B10


KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 70 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

KARL STORZ Endoscopy-America, Inc. (KSEA), an affiliate of KST, is headquartered in El Segundo, California, and is responsible for all U.S. distribution and sales of endoscopes, instruments, imaging systems, electromechanical devices, and OR1 operating room integration technologies.


KARL STORZ is currently seeking a Surgical Operational Efficiency Specialist (SOES) to work at our client s site in San Antonio, TX.

Reporting to the Supervisor of Surgical Operational Efficiency Specialist, the primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ medical devices (including hand instruments and video equipment) for the role s assigned client. This role will be primarily working with the client s Sterile Processing Department and Operating Room team members.


Key responsibilities will include, but may not be limited to:

* Daily sterile processing/maintenance, management of the client s KARL STORZ devices.

* Face-to-face client support, including Operating Room, Sterile Processing Department and Biomed.

* Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within a predetermined budget for the account; preventative maintenance on all KARL STORZ devices; trouble shoot video and instrument issues in the Operating Room; inspection of the instruments and documentation of their functionality.

* Capture procedural and device usage data.

* Identifying and implementing reusable strategies.

* Perform complex and time-critical tasks with optimum effectiveness and efficiency with little or no supervision in high-pressure situations.

* Support implementation of reusable M.I.S. products from training to procedural support.

* Provide training and education of KARL STORZ products.

* Tasks will vary depending on the agreement with the account and will generally include:

* Transporting, cleaning/sterilization and packaging of KARL STORZ instruments after use.

* Inspection, repair, troubleshooting and replacement of KARL STORZ devices;

* Monitoring, reporting and facilitating repair/ exchange transactions;


Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.

* A minimum education level of a high-school diploma

* 2-4 years of experience in surgical technology, central sterile processing, medical device (including hand instruments and video equipment) repair, sales, or services management

* Possess exceptional organizational skills and the ability to multi-task

* Proficient computer user role requires documentation of central sterile and instrument data

* Role requires the successful completion a drug screening for safety sensitive positions

* Role requires on call/rotating weekend hours

* Ability to travel up to 5% of the year

Preferred, but not required

* Associate s or Bachelor s degree

* Certified Registered Central Service Technician (CRCST) certification


Employee Benefits Program Overview for U.S. Locations

* Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*

* 3 weeks vacation, 10 holidays plus paid sick time*

* 401K retirement savings plan providing a match of 60% of the employee s first 6% contribution

* Section 125 Flexible Spending Accounts

* Life, STD, LTD & LTC Insurance

* Tuition reimbursement of up to $5,250 per year

* Fitness reimbursement up to $200 annually

* Employee referral program of up to $2,000 per hire

* And much more!

*Field sales, internships and part-time employees are not eligible except for where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. KARL STORZ is an Equal Opportunity Employer supporting EOE/M/F/Vet/Disability.

Reasonable Accommodation
If, at any point in the application process (including hiring), a candidate would like to request a reasonable accommodation due to a disability or a religious need, please email us at and we'll be happy to engage in an interactive process with you.

Notice to Employment Agencies
This recruitment assignment is being managed directly by KARL STORZ s Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.

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Keywords: Karl Storz Endoscopy, Austin , Surgical Operational Efficiency Specialist I - Austin, TX, Healthcare , Austin, Texas

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