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Airport Assistant General Manager, Austin Bergstrom

Company: Delaware North
Location: Austin
Posted on: November 17, 2019

Job Description:

Our Exciting Work Environment
Do you love meeting new people every day and thrive in a fast pace environment? Are you a strong, hands-on leader with multi-unit hospitality experience who is strategic, innovative and a great motivator? Then come join Delaware North Travel Hospitality where you can be part of all the excitement at one of our airport locations!

Austin-Bergstrom International Airport is located on the site of the former Bergstrom Air Force Base, in southeast Austin eight miles from downtown and the State Capitol. The airport immediately reminds visitors that they have arrived at a place that is mindful of its heritage - political, cultural, and natural. Delaware North Companies Travel Hospitality Services operates both food and retail concepts at the airport. Our unique concepts include Austin Java, Salt Lick BBQ, Maudie's TexMex, Ray Benson's Roadhouse, Book People, Austin Chronicle, The Longhorns Store, Waterloo Records, Austin City Limits, Austin Warehouse District., Earl Campbell's Sport's Bar and Annie's Caf--

The Opportunity
The Assistant General Manager will assist General Manager in profitably managing all aspects of the operation, including food & beverage and retail. Assist in establishing and implementing current and long range objectives, plans & policies, capital plans, operational plans and budget.

Build and maintain stronger relationships with license partners and maintain brand compliance

Build and maintain positive customer and client relations by providing efficient, quality services and products, and continue to grow our footprint within the airport community

Directly supervise and coordinate the activities of unit management and oversee supervision of associates.

Train employees in company policy and procedures, including GuestPath, and ensure quality performance.

Oversee the recommendation and establishment of prices and portions for products and services within approved profit plan.

Responsible for opening and closing of all THS concepts.

Verify and prepare reports as required and provide and administer an effective system for cash, inventory and payroll.

Maintain proper implementation of sanitation procedures, conduct inspections and ensure proper repair and maintenance of food service equipment.

Ensure compliance with federal, state and local regulations regarding liquor, sanitation, payroll, employment and EEO.


A minimum of 5-7 years of food and beverage experience managing multi-units in a contract environment..

Must have strong commitment to customer and client service.

Strong managerial skills required; demonstrated initiative, leadership and team building skills are essential.

Strong financial acumen

Experience within the airport industry and with branded concepts is preferred.

Who We Are
Take your career beyond the ordinary-to the extraordinary.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.


Keywords: Delaware North, Austin , Airport Assistant General Manager, Austin Bergstrom, Executive , Austin, Texas

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