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Online Product Content Sr Manager

Company: Dell (UK)
Location: Round Rock
Posted on: November 11, 2019

Job Description:

Competitive salary Round Rock TX Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as an Online Product Content Manager on our Digital Content Management team in Round Rock TX. ******** is a top global ecommerce destination in more than 170 countries. Our Content Management group drives content and customer experience on ********. The Consultant role for product content is responsible for creation, syndication and maintenance of online product launch content for Dell websites worldwide. Primary responsibilities will involve project management of global web content that aligns to our content strategy. The Consultant will work with marketing managers, translators and developers to create and syndicate online content for product launches. He/she should ensure the launches/projects are on track and work with the teams that support product launches globally. Key Responsibilities Manage content lifecycle Manage process workflows, including SLA tracking and process documentation Coordinate reporting/metrics creation and deliverables to key stakeholders Develop plans and schedules based on prioritization including requirements, tasks, review points and reporting Deliver and maintain a superior online customer experience Adhere to ******** content and user experience style guide Define Key Performance Indicators (KPI's) for online. Measure and manage activities against key KPI's Lead, Motivate, coach and guide the team towards business goals Works with the development team for implementation and testing of all new functions/features. Conducts eCommerce data analysis using Omniture & Tableau Essential Requirements Bachelor's degree with 12+ years relevant experience or master's degree with 8+ years relevant experience Experience publishing online content using web content management systems Strong Microsoft Office skills: Word, Excel, PowerPoint Basic knowledge of HTML, XML and CSS web technologies Strong project management and process optimization skills Strong facilitation and communication skills. Global project experience preferred Experience working on large, cross-functional global projects and instructing virtual teams Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility Ability to focus on the big picture as well as have a strong eye for detail and organization Demonstrate advanced attentiveness to quality and productivity Advanced business acumen and strategic ability Advanced analytical skills and knowledge of statistics Desirable Requirements Leads business process improvement initiatives Analyzes and tracks performance against established goals Maintains deep understanding of industry and competitor activities and new online strategies and tools Understands and incorporates data and analysis to drive test plans and identify opportunities Works closely with both marketing and development teams regarding on-line strategy and content Serves as the subject matter expert and consulting resource for a functional area Performs gap analysis, risk management, and estimates for business cases lead cross-functional teams to select and deliver solutions; direct work of developers and analysts Evaluates user requirements for one or more specialized business applications and translates those needs into defined user assessment plans or specifications Develops project plans and defines cost and time estimates for implementation and development of complex enterprise level solutions Creates business process flow charts for customer and technical review Works on applications and business problems that are highly complex and diverse in scope and may include multiple IT segments, global rollout, new technologies, new architectures Benefits We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment. If you have advanced knowledge of web tools together with strong creative vision, this is your opportunity to develop with Dell. Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here. Job Family: Marketing Job ID: R******

Keywords: Dell (UK), Austin , Online Product Content Sr Manager, Executive , Round Rock, Texas

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