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Company: Dura Medic LLC
Location: Austin
Posted on: October 23, 2019

Job Description:

The Front-End Billing Manager oversees charge entry for all commercial and government payers. The Manager will provide leadership and technical guidance to the Patient Access and Patient Financial Services teams. The Manager will establish policies and procedures that are required for effective processes and for communicating with external and internal clients and the management team. Reports to Director of Revenue Cycle.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--- Oversee and streamline charge capture and entry of the billing processes.--- Develop front-end billing processes to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operations management.--- Monitor charge lag and work queue aging and manage to meet Company guidelines.--- Has working knowledge and comfortable with interpreting payer policy for DME billing.--- Develop coding and documentation education and communication for new provider and new site on boarding.--- Develop and manage processes to audit and monitor charge capture. --- Understand Medicare DME billing requirements.--- Role include hiring, engagement, retention, schedule, monitoring productivity standards, departmental training, approving time off, processing payroll, performance appraisals, disciplinary actions, and exit paperwork.--- Assist the accounting department by approving all departmental bills for accounts payable and keep comprehensive records.--- Review and post weekly metrics for supervised staff to determine when operational goals are met.--- Responsible for developing and maintaining data collection and issue reporting including but not limited to routine and special requests for department, management, administration and corporate offices within required timeframes.--- Review medical records and resolves problems concerning the recording or provision of services rendered which impact on ability to submit claims and/or the willingness of patients to pay as required within Federal and State guidelines, regulations and in compliance with all laws.--- Serve as a resource to peers, staff and others, team leader, trainer as required, provides education, develops step actions, standards of performance and monitors and reinforces.--- Manage, monitor, assign, and evaluate work flows and processes in assigned areas. Work with other departments to ensure seamless process flow and offer suggestions when a work flow needs to be corrected or changed.--- Other Duties: Performs other duties as assigned--- Adhere to all company policies related to HIPAA and Medicare ComplianceKnowledge, Skills, and Abilities:--- Excellent communication skills as you will be speaking with physicians, patients, insurance representatives, and/or medical billing staff on a weekly basis--- Advanced computer skills, Excel, Word--- Must maintain HIPAA standards--- Ability to work in a fast-paced environment while remaining calm and professional--- Strong customer service orientation--- Excellent organizational skills and must be detailed oriented--- Strong typing skills--- Outstanding listening skills--- Positive, friendly, approachable disposition--- Ability to work with multiple prioritiesRequired Qualifications:--- High school diploma/GED--- 5 years of supervisory experience --- 7 years of medical insurance billing/verification and a deep understanding of Medicare billing rules and regulationsPreferred Qualifications:--- Bachelor's degree in business administration, accounting, finance or related field.--- Bilingual English/SpanishPhysical Demands: --- Ability to stand, sit, use of hands to handle, feel, or reach with hands and arms--- Ability to lift and/ or move up to 25 pounds--- Specific vision abilities required by this job include close vision and distance visionWork Environment: --- The noise level in the work environment is usually moderate Dura Medic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law..


Keywords: Dura Medic LLC, Austin , BILLING MANAGER, Executive , Austin, Texas

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