Services Product Manager
Location: Round Rock
Posted on: October 13, 2019
Services Product ManagerCompetitive Salary
Hopkinton, MA or Round Rock,TX
Dell provides the technology that transforms the way we all work
and live. But we are more than a technology company we are a people
company. We inspire, challenge and respect every one of our over
100,000 employees. We also provide them with unparalleled growth
and development opportunities. We can t wait for you to discover
this for yourself as a Product Manager in our Services Product
Management team in Hopkinton, MA or Round Rock,TX.
Showcasing excellence and innovation at every stage, Product
Management is responsible for formulation of strategic business
plans for Dell Technologies Solutions & Deploy Service offers and
will be responsible for the cross-functional management of service
products or solutions through their entire lifecycle. The position
will be responsible for driving product management processes to
optimize product definition, maximize the value of Deploy offers to
the Dell Technologies business, positively drive the customer
experience, and differentiate Dell Technologies in the marketplace.
This role will also involve acting as the Subject Matter Expert
that understands the competitive ecosystem and will be responsible
for creation of content that clearly describes our Solutions &
Deploy service vision for customers, analysts, and internal
- Manages the development of new service offers and features,
working with development teams, without direct supervision.
- Evaluates and drives the offer development processes. Works
closely with product teams, sellers, and service development to
ensure the blend of trade-offs are understood to maximize the
product impact in the marketplace (customer use cases, competitive
feature, timing, costs, and internal capabilities).
- Work collaboratively to make decisions on capabilities to be
developed and new features to be added. Ensure new initiatives and
features are designed in a way that shapes the direction for the
customer experience in alignment with the product, service and
overall company strategies.
- Lead multiple cross-functional teams defining the detailed use
cases to ensure we bring the right service offers and capabilities
to market to solve our customer s business problems.
- Support senior staff with research, development, and
presentation of new offer concepts to gain timely management
approval and handling of issues for product feature/function
- Supports the development and implementation of the company-wide
go-to-market plan, working with all departments to execute.
- Experience working in Product or Portfolio Management
andtypically requires 8+ years of related experience with a
Bachelor s degree; or 6+ years with a Master s degree; or 3+ years
with a PhD; OR equivalent working experience.
- Possesses strong product/technology/industry knowledge with a
strong technical aptitude.
- Experience working directly with external customers and sale
teams with ability to determine customer problems sets.
- Ability to influence others to achieve results and work across
teams to share optional solutions to the best approach.
- Skilled leading, collaborating and working with geographically
distributed teams and multiple programs simultaneously.
- Innovative ability to problem solve and find creative solutions
to business processes in order too improve the product development
- Excellent oral, presentation and written communication skills,
leadership, time management, problem resolution and team building
skills are required.Preferred:
- Pragmatic Marketing certified.
- Experience delivering storage, networking or data protection
platforms to the market is a major plus.
Benefits:We offer highly competitive salaries, bonus programs,
world-class benefits, and unparalleled growth and development
opportunities all to create a compelling and rewarding work
environment.If you can take innovative products and solutions from
inception to completion, this is your opportunity to develop with
Dell.Dell is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment. All
employment decisions at Dell are based on business needs, job
requirements and individual qualifications, without regard to race,
color, religion or belief, national, social or ethnic origin, sex
(including pregnancy), age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression,
marital, civil union or domestic partnership status, past or
present military service, family medical history or genetic
information, family or parental status, or any other status
protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based
on any of these characteristics. Dell encourages applicants of all
ages to apply. Learn more about Diversity and Inclusion at
Keywords: Dell, Austin , Services Product Manager, Executive , Round Rock, Texas
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