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Sr Manager, Automation Lead (Austin,TX)

Company: Dell
Location: Austin
Posted on: August 24, 2019

Job Description:

Dell Technologies has an established Managed Services business with fortune 100 customers delivering Data Center services in the areas of private cloud, IaaS, PaaS (using Pivotal technologies), Hyper-scale cloud-like GCP, AWS and Azure, Server, back-up and storage Dell products.The candidate responsibility includes:help architect our journey to highly automated IT Ops service delivery Work with portfolio team to design the automation solution to meet customer expectation from scalable, consumer-friendly experience Work with the sales team to identify requirements of managed services customers and convert them to detail design for the development team to perform the development Consult team to create architecture and selection of technologies to continue to evolve the standard architecture Pragmatic leader to balance best of breed solution with development and support efforts Experienced in building automation roadmaps by working with various stakeholders like delivery leaders, sales leaders, and portfolio leaders A technologist with innovation at heart to make the life of our customer and support engineers Roll the sleeves kind of person, self-managed, ability to manage multiple priorities, team player, Works well in global matrix org. good written and verbal communication skill to senior leadership as well as technical stake holdersRequired skills/technologies:

  • Experience in Java, Python, Powershell, VMware products and use of Rest, SOAP API
  • Experienced leader of software engineers, proven ability to work in agile method while meeting timeline expectations
  • Expert in designing and operating in CI/CD environment with automated testing for DevOps
  • Discovery, monitoring, auto-ticketing, self-healing using tools like Sciencelogic, opensource tools, and log-based monitoring tools like Splunk
  • Experience in designing blueprints for Service request & provisioning automation using orchestration tools like Vmware vRO, Ansible, Chef/Puppet
  • Good understanding of IT Ops metrics and processes to solve operations challenges using data analytics, a dashboard for performance management, capacity management
  • Experience in building portals with customer-centric UX design
  • Experience with API integration with ITSM stacks like SNOW and VMWare vRA
  • Automation experience in IaaS and SaaS product or MS Provider is a plusTypically requires 12+ years of related experience in a professional role with a Bachelor s degree; or 8+ years with a Master s degree; or 5+ years with a PhD; or equivalent experienceDell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .

Keywords: Dell, Austin , Sr Manager, Automation Lead (Austin,TX), Executive , Austin, Texas

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