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Retail Associate Manager (Bilingual)

Company: Verge Mobile, LLC (T-Mobile Premium Retailer)
Location: Austin
Posted on: July 14, 2019

Job Description:

Job Title: Retail Associate ManagerFLSA Status: Non-ExemptDepartment: SalesClassification: SalesReports to: Retail Store ManagerSupervises: NonePosition summary: Assists the Retail Store Manager in hiring, supervising, motivating, coaching and developing the store team and is responsible for delivering exceptional sales and service to every T-Mobile customer.Qualifications RequiredHigh school diploma with two (2) years of retail experience, or an associate's degreeIntermediate proficiency in Microsoft Office SuiteQualifications DesiredConsultative sales and sales management experience in a customer-focused and operationally excellent retail environment or in fields involving consumer technology, applications and contentEmployee management experienceOperational and financial performance management skills especially in profit and loss managementEssential Functions And ResponsibilitiesPartners with the Retail Store Manager (RSM) to recruit, supervise, develop, motivate and manage a high-performing teamPerforms and provides consultative selling and service on the sales floor during retail hours which includes evenings and weekendsKeeps abreast of the rapidly evolving T-Mobile standards and technologyAssists the RSM in ensuring that the store remains audit-compliant based on T-Mobile and Verge Mobile standardsAssists the RSM in ensuring effective and efficient store operationsAssists the RSM in implementing the company's processes and proceduresMust be available to meet the needs of retail business hoursNonessential FunctionsPerforms other related duties as assignedSuccess Factors/job CompetenciesAchievement FocusAdaptability Business AcumenBusiness EthicsConsultative SellingDependabilityManaging Customer FocusManaging PeopleRecruitment and StaffingPhysical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear. The employee is occasionally required to sit, climb, stoop, kneel, crouch, reach, push, pull, lift or move up to twenty (20) pounds, grasp, and type. The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, extensive reading, transcribing, and viewing a computer screen.Work environment: The noise level in the work environment is moderate. The employee is not substantially exposed to adverse environmental conditions.

Keywords: Verge Mobile, LLC (T-Mobile Premium Retailer), Austin , Retail Associate Manager (Bilingual), Executive , Austin, Texas

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