Senior Inside Strategic Account Manager
Posted on: May 22, 2019
Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company
and a leader in a new industry model - Growth Pharma. Allergan is
focused on developing, manufacturing and commercializing branded
pharmaceutical, device, biologic, surgical and regenerative
medicine products for patients around the world.
Allergan markets a portfolio of leading brands and best-in-class
products for the central nervous system, eye care, medical
aesthetics and dermatology, gastroenterology, women's health,
urology and anti-infective therapeutic categories. With commercial
operations in approximately 100 countries, Allergan is committed to
working with physicians, healthcare providers and patients to
deliver innovative and meaningful treatments that help people
around the world live longer, healthier lives every day.
Allergan is a company that will inspire you to aim high with your
ambition. Where you can build bridges all over the world. Where you
can power ideas that drive change. And where you will act fast and
drive results for customers and patients. Power your future & join
our bold team.
The Allergan Medical Inside Sales Representative is a revenue
generating position with responsibility for quarterly sales quota
attainment for the Facial Aesthetics portfolio of products and for
managing and enhancing portfolio growth through business
development activities using primarily phone communication. The
Inside Sales Representative must be able to proactively multitask,
self-manage and operate in a fast-paced environment that endorses
constant change. Responsibilities also include working
independently and managing sales activity in an assigned geography
and possessing professionalism and the ability to effectively
collaborate with customers, the sales force, and upper management
counterparts. This position will be responsible for all vacant and
leave of absence territories within an assigned region as well as
maintain a list of targeted accounts. Detailed target account list
to be provided separately. Quotas to be provided separately. Duties
also include educating, training and developing new and existing
The employee must conduct their work activities in compliance with
all Allergan internal requirements and with all applicable
regulatory requirements. Allergan internal requirements include
compliance with ethics, environmental health and safety, financial,
human resources, and general business policies, requirements and
What we can offer
Would you like to be in a sales role that allows you to both drive
strong sales performance AND prepare you for your next career
opportunity? Do you want to be a part of a company that feels like
family, rewards you for performance, and invests in your
development? The Allergan Medical Aesthetics Inside Sales team
offers rewarding Inside Sales roles that will teach you advanced
selling skills and will provide you with active experiences to
increase your business development acumen and field sales exposure.
We have a 2 year training program that is geared to prepare you for
your future. This 2 year training and development curriculum is a 6
Phase program that provides specialized selling courses, along with
personal development workshops. Through this training program, you
can either advance into Inside Sales Management, or out to field
based roles in our Aesthetic Divisions of SkinMedica, Facial or
CoolSculpting. Alternate paths include roles into our
Pharmaceutical Divisions of Primary Care and Womens Health. Be Bold
and grow your career at Allergan!
Key Duties and Responsibilities
- Consistently achieves sales quota across portfolio. Proficient
in sales execution component of marketing plans. Independently
creates call and business development plans across the product
portfolio. Demonstrates adaptability and creativity with multiple
- Sales processes must be focused toward business growth and
- Manages attainment of assigned sales quota and customer
satisfaction through consistent communication with the Regional
Manager and Inside Sales Area Manager, managing own sample
allocation, placing orders, providing marketing materials, and
assisting accounts with marketing strategies. Also leads execution
on all campaigns/promotions, new product launches, training of
accounts on Allergan programs and other sales related
- Develop product knowledge and utilize to best serve customers
current business needs, as well as to prospect new products,
program and training opportunities with current accounts and to
identify and qualify new business. Educate the customer regarding
indications, contraindications, and safety of the products, and how
they fulfill the needs of the customer. Obtain information needed
to accurately understand problems and needs; use this information
to determine solutions and formulate new and innovative ideas;
proactively solve customer problems in a manner that exceeds
- Provide technical training to the customer on application and
use of the companys products. Manages complex orders from quotation
to final payment, and resolves product issues including promotions
- Collaboration with Regional Manager, respective field reps and
Inside Sales Area Manager - Acts as referral specialist for more
detailed and/or complex customer needs; Work cross functionally
with field sales in order to drive sales objectives; cultivates
client relationships; develops and collaborates on all account
activity and growth. Travel could range from 20-30% based on
- Leave of absence and vacant territory coverage includes
collaboration with the respective Sales Representative, Region
Manager and Inside Sales Area Manager to develop and negotiate a
coverage plan. This can include consistent communication- managing
own sample allocation, placing orders, providing marketing
materials, and assisting accounts with marketing and business
development strategies. Also includes execution on all
campaigns/promotions, new product launches and other sales related
- Provides customer with account information, detailed
instructions on order placement and product shipment processes,
product pricing, and pertinent contact information.
- Attend sales training and sales meetings as required. Complete
administrative responsibilities such as: monthly sales report,
quarterly business plan, presentations, expense reports.
- Bachelors Degree or higher required
- Five or more years of relevant sales/marketing experience is
- A track record of earning strong commissions, the ability to
work independently, be highly organized and exhibit superior
communication skills required.
- Ability to travel by air and car up to 30% of the
- Normal 20/20 vision ability (with corrective lenses, if needed)
is required by this position.
- Experience in the healthcare industry involving interaction
with physicians, patients, etc.
- Experience in educating or influencing targeted
- Two years of working in medical sales/inside sales
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skills and/or abilities
- Knowledge of Inside Sales selling skills and business
- Knowledge of clinical, surgical techniques and procedures, and
- Knowledge of medical device/pharmaceutical/aesthetic market or
a related field.
- Skill in demonstrating a professional phone and in person
- Skill in managing time effectively.
- Ability to provide service to accounts in various time zones
across the US.
- Ability to present to a group in a web ex or virtual
- Ability to communicate effectively, orally and in writing, with
employees of various disciplines within various departments and all
other internal and external contacts.
- Ability to work independently and plan extensively to meet
- Ability to track sales performance.
- Ability to maintain accuracy, consistency, and quality in a
fast-paced, multi-task environment.
- Ability to coordinate and synchronize multiple projects while
maintaining a high degree of customer service.
- Ability to use Microsoft Office, Outlook, MSWord, EXCEL,
PowerPoint and some database software.
- Motivated by individual and team achievement.
Physical Demands and Work Environment
The physical demands and work environment characteristics described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
While performing the duties of the job, the employee is regularly
required to talk and hear, and frequently required to stand and
sit. The employee is occasionally required to walk, use hands to
finger, handle or feel, use of one or both hands repetitively, to
grasp using one or both hands, to push and/or pull, to use fine
dexterity with one or both hands, use of extended and overhead
reach with hands and arms, to climb or balance, including stairs;
to stoop, kneel, bend, crouch or crawl and use one or both feet
repetitively. The employee may occasionally be required to lift
and/or move up to 50 lbs., and is regularly required to lift and/or
move up to 10 lbs., drive a car, walk on uneven ground, and walk
between buildings. The noise level in the work environment is
Keywords: Allergan, Austin , Senior Inside Strategic Account Manager, Executive , Austin, Texas
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