Manager - Medical Staff Services
Company: Seton Healthcare Network
Posted on: December 10, 2018
Job ID: 280332Manager - Medical Staff ServicesAustin, TexasRegular / Rotating Apply Now We Are Hiring Manager - Medical Staff Services - Medical Affairs - Seton Medical Center Austin - Austin, TX - Full-Time, Rotating, 40 hrs Why Join Ascension? * Heart of Care: Nurses are at the heart of the care we provide. That's why, at Ascension, we invest in our nurses so they can have a positive impact on the people and communities we serve. * Front Lines: Nurses are on the front lines of the care we provide, and for that reason, Seton HealthCare prides itself in employing some of the best nurses in Texas. And while we pride ourselves in having some of the most experienced nurses in the state, we always welcome exceptional new nurses who are eager to join us * Working Together: Nurses are at the heart of the care we provide. We work together to achieve a highly collaborative nursing environment that leads to more positive outcomes for you and your patients. We are committed to working together to create change. As you embark on the first step of your nursing career, we'd like to invite you to take it with us. About Seton Medical Staff Office: * Seton is a "unified medical staff" with 3700 physicians and 600 advance practice professionals on staff. * We have one Governing Board and one set of Bylaws for all eleven of our hospital sites. * The Medical Staff Office provides support to Medical Staff Committees, Councils and Specialty Services at all eleven hospital sites. * The Medical Staff Office is responsible for assuring the medical staffs compliance with accrediting/regulatory bodies. * On average, we credentials 40 to 60 new appointments and roughly 150 reappointments, per month. * We do our primary source verifications and do not outsource anything to a Credentials Verification Organization. * We currently use ECHO credentialing software but will be moving to MD-Staff Credentialing Software in the near future. * We have responsibility for all OPPE/FPPE for the 11 hospitals within the Austin Ministry Market. * We have had 9 triennial TJC surveys this year to-date and have two additional TJC surveys due before the end of the year in addition to a Stroke Survey and a couple of Trauma Surveys. * We were recognized as a Leading Best Practice by The Joint Commission (TJC) during several surveys this year. * The Manager of Medical Staff Services has nine direct reports (Credentialers and Medical Staff Coordinators) but also has shared oversight of our Senior Project Coordinator and our Senior Systems Analyst. What You Will Do: As the Manager of Medical Staff Services, you will manage the daily operations of the medical staff services area. * Serves as a principal resource for ensuring compliance with internal and external standards, including accrediting and regulatory agencies, and for guiding decision-making/dispute resolution processes. * Participates as team member and leader in quality improvement activities related to medical staff and medical staff services, including process improvement, development of policies and procedures, and information exchange. * Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll. * Develops and manages the budget and medical staff account, preparing justification for resource allocation and suggestions for discretionary fund expenditures, including overtime, revenue and expense reports for medical staff, resource management, and dues and fees collections. * Serves as a principal resource for ensuring compliance with internal and external standards, including accrediting and regulatory agencies, and for guiding decision-making/dispute resolution processes. What You Will Need: Education: * High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required * Bachelors preferred * CPMSM preferred * CPCS preferred Work Experience: * 3 years of experience required. 5 years of experience preferred. 1 year of leadership or management experience preferred. * 5 years of management experience preferred. * 10 years of managing 10 or more people preferred Preferred Qualifications * Need to be certified as a CPMSM (Certified Professional Medical Services Management) and CPCS (Certified Professional Credentialing Specialist) * 5 years of management experience in a hospital network system managing 10 or more FTE's * Strong skills in credentialing techniques, knowledge of credentialing standards and principles * Strong knowledge of regulations around the unified organized medical staff * Strong knowledge of The Joint Commission (TJC) Medical Staff and other accreditation/regulatory standards (for example, Stroke surveys, Trauma Surveys, Centers of Excellence, Critical Access Hospitals, etc.) * Strong analytical and organizational skills * Excellent written and oral communication skills * Ability to effectively interact and relate to personnel at all levels of the organization Equal Employment Opportunity Seton Healthcare Family is an equal employment opportunity / Affirmative Action employer and complies with all applicable federal, state and local equal employment regulations and laws. It is the policy of the Seton Healthcare Family to afford equal employment opportunities to all employees and prospective employees without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local laws. This policy applies to all personnel actions, such as hiring, promotion, transfer, demotion, termination, layoff and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. Affirmative Action goes beyond the concept of equal employment opportunity. Affirmative Action policies and programs are required to overcome the present effects of past discrimination and to achieve equal employment opportunity for members of groups that are or have been formerly under-represented. Affirmative Action policies and programs are tools whereby additional efforts are made to recruit, employ and promote qualified members of formerly excluded groups, even if that exclusion cannot be traced to particular discriminatory actions. Through specific and result-oriented activities, Seton Healthcare Family's goals are to ensure that every person is given full consideration through equal employment opportunity policies and practices and to achieve a representative workforce through its affirmative action efforts. It is further the policy of the Seton Healthcare Family to encourage vendors, contractors, affiliate institutions and others doing business with the Seton Healthcare Family to observe the principles of Equal Employment Opportunity and Affirmative Action. Seton Healthcare Family is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf EEO is the Law Poster Supplement http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.SDL2017
Keywords: Seton Healthcare Network, Austin , Manager - Medical Staff Services, Executive , Austin, Texas
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