AustinRecruiter
the smart solution for Austin jobs

Manager, Customer Service and Administration

Company: Ride Right
Location: Austin
Posted on: June 13, 2018

Job Description:

Consider a Career at Ride Right Ride Right is made up of people who share a passion for making a positive impact in your community and beyond. Our culture promotes healthy living, excellent work-home life balance, and career advancement opportunities. Ride Right is a fun place to work, where individuality is encouraged and hard work is rewarded. Our employees come from a broad range of backgrounds and roles, from our General Managers and Operations Staff, to our drivers and monitors: all who are working together to make a difference! The Manager, Customer Service and Administration position is responsible for overall front office activities, including the reception area, mail, office administration and payroll oversight. Also responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services. The Manager, Customer Service and Administration will be responsible for providing management and oversight of quality assurance and customer service. This position is located at our office in Austin, TX. Responsibilities:

  • Partner with HR to maintain office policies as necessary
  • Coordinate and assist with all new hire onboarding
  • Organize office operations and procedures
  • Coordinate with IT department on all office equipment
  • Provide oversight of payroll processing is completed in a timely manner as required by Ride Right payroll guidelines and regulatory compliance
  • Provide general support to visitors
  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
  • Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval and staff transfers
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Allocate tasks and assignments to subordinates and monitor their performance
  • Perform review and analysis of special projects and keep the management properly informed
  • Ensure top performance of office staff by providing them adequate coaching and guidance
  • Participate actively in the planning and execution of company events
  • Allocate available resources to enable successful task performance
  • Evaluate and manage staff performance
  • Assist with staff recruiting
  • Organize orientation and training of new staff members
  • Coach, mentor and discipline office staff
  • Design and implement filing systems
  • Ensure filing systems are maintained and current
  • Ensure security, integrity and confidentiality of data
  • Oversee adherence to office policies and procedures
  • Prepare operational reports and schedules to ensure efficiency
  • Handle customer inquiries and complaints
  • Maintain a safe and secure working environment--- Minimum Qualifications:
    • Bachelor's Degree (or equivalent combination of education and experience) in a related field preferred
    • Five years of previous experience in office management required
    • Proven office management, administrative or assistant experience
    • Proficient in MS Office
    • Must have a valid drivers license
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future--- Competency Based Qualifications:
      • Attention to detail and problem solving skills
      • Excellent time management skills and ability to multi-task and prioritize work
      • Excellent written and verbal communication skills
      • Strong organizational and planning skills
      • Knowledge of office management responsibilities, systems and procedures
      • Knowledge of accounting, data and administrative management practices and procedures
      • Knowledge of clerical practices and procedures
      • Knowledge of human resources management practices and procedures
      • Knowledge of business and management principles
      • Computer skills and knowledge of office software packages Equal Opportunity Employer: Ride Right, LLC is an equal opportunity employer. Ride Right, LLC considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture at or .

        Keywords: Ride Right, Austin, Manager, Customer Service and Administration, Executive, Austin, Texas

        Click here to apply!

        Didn't find what you're looking for? Search again!


        I'm looking for
        in category
        within


Other Executive Jobs


VP of Marketing
Description: DESCRIPTION Company is the 1 rated mid-market cloud BPM platform, and we rsquo re expanding our global Leadership Team. We rsquo ve grown 40 year on year for the last four years and we rsquo re looking (more...)
Company: Internet / Online / Data Processing Services, Aust
Location: Austin
Posted on: 06/24/2018

Vice President
Description: ATARID, Nationwide Specialist Recruiters to the Property and Asset Management Industries are being retained by our Client, a property management corporation who is seeking an experienced: Title: Vice (more...)
Company: Atarid
Location: Pflugerville
Posted on: 06/24/2018

Pest Management Technician
Description: At Titan Pest Management we service the greater Austin area for both residential and commercial properties. All applicants are subject to drug screenings, criminal background checks, and must be able (more...)
Company: Titan Pest Management
Location: Austin
Posted on: 06/24/2018


VP of Revenue Cycle Operations
Description: As the Vice President of Revenue Cycle Operations you will lead Revenue Cycle operations for large care organizations, partnering with the Customer Executive team to deliver superior results. In this (more...)
Company: Health Care / Hospitals / Clinics, Managed Care, A
Location: Austin
Posted on: 06/24/2018

Head of Private Brands
Description: Company is a profitable and growing ecommerce company that builds technology, markets products and manages warehouses to offer the best prices on tens of thousands of items. Our purpose is to make a dent (more...)
Company: Retail / Retail Stores, Austin, TX
Location: Austin
Posted on: 06/24/2018

Personal Lines Insurance Sales Manager
Description: Job DescriptionInsurance Agency seeks a full-time
Company: Streamline Insurance Services Inc.
Location: Cedar Park
Posted on: 06/24/2018

VP of Product Management
Description: WHAT IS COOL ABOUT THIS JOB Company powers amazing digital experiences on websites and applications built with WordPress. We are searching for a dynamic, collaborative VP of Product Management to drive (more...)
Company: IT Services, Austin, TX
Location: Austin
Posted on: 06/24/2018

Director of Front Office
Description: Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. (more...)
Company: Marriott
Location: Austin
Posted on: 06/24/2018

RN Care Manager- Weekends- Round Rock
Description: RN Care Manager- Weekends- Round Rock- 18009081 br Description br The RN Care Manager serves as a care manager with responsibility for assessing and coordinating patient care across the continuum (more...)
Company: Baylor Scott White Health
Location: Round Rock
Posted on: 06/24/2018

Revenue Marketing Manager
Description: Job Summary: The Revenue Marketing Manager will help Spredfast meet its objectives by creating and implementing marketing strategies that create quality leads, nurture prospects, and engage customers (more...)
Company: Spredfast
Location: Austin
Posted on: 06/24/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds