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Head of Global Operations

Company: Consumer Products, Austin, TX
Location: Austin
Posted on: May 17, 2018

Job Description:

At Company, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you have the opportunity to create something exceptional, build something sustainable and make a real impact. We are built for the wild.

Responsibilities

The Head of Global Operations is a member of the Senior Leadership Team and will be responsible for the oversight and the continued build-out of an end-to-end (E2E) integrated supply chain capable of delivering results in a fast paced and demanding growth environment. In addition, this person will have responsibility for Quality and a significant level of partnership and engagement with the NPD/Product functions and leaders. He/she will be asked to create a culture and a supply chain that is naturally hyper-responsive to its customers and ensures that the supply chain can deliver a ‘best-in-class” and reliable customer experience through all channels of distribution. Responsibilities include: Build a culture and supply chain that is laser-focused on driving solutions and delivering results and is transformative and agile enough to meet the company’s aggressive top-line growth plans. Bring a business, strategic and emotional maturity to Company in order to drive a better all-around customer experience and deliver the strategic, financial and operational results that the company expects. Drive the team to deliver better S&OP results in order to better predict the demands of the customers and the overall aggressive top-line growth of the business. Work closely with the CEO to contribute to the growth strategies and operational plans of the business. Build a forward-thinking environment capable of leveraging a large-scale technology platform. Bring deep product manufacturing experience and a track record of success, with strong customer expertise gained in dynamic, global and challenging environments. Introduce advanced supply chain and continuous improvement tools and methodologies in order to help the business deliver results in new product development, customer fulfillment, quality, cost and inventory management. Lead the charge to diversify the supply base by building alternative sources of supply for commodities such as resin and stainless steel, as well as manage 3PL relationships. Build a metrics-driven organization that delivers a supply chain that meets both the customers’ needs from product, service and innovation perspectives, as well as the company’s business, financial and strategic goals. Qualifications The ideal candidate will have a Bachelor of Science in Business, Engineering, Operations Management or Supply Chain Management. A graduate-level degree in Manufacturing, Operations Management, Engineering or Business Administration (MBA) from a top tier institution is highly desired. 15-20 years of global integrated supply experience, ideally from a consumer products preferably finished goods company, with a focus on designing and producing performance-based, premiuim products. Experience with building a metrics-driven organization that has delivered a supply chain that meets both the customers’ needs from product, service and innovation perspectives, as well as the company’s business, financial and strategic goals. Possess high energy and a creative approach to problem solving. Possess humility with exceptionally strong leadership skills. Possess a leadership style that drives customer centricity to everything the supply chain organization does. Individuals must be a business person first, and be considered a valuable partner to the CEO, executive team and board. Proven experience in applying a Lean operating business system is a fundamental prerequisite for the job, as is experience in optimizing and reducing the costs across the procurement and supply chain. Demonstrates humility, coupled with a fierce determination to deliver improved top- and bottom-line performance. The ability to develop a differentiated and dynamic strategy which delivers real financial value. Hands-on orientation and the ability to get things done through one’s own efforts, not just presiding over the activities of others. Executive presence and managerial courage. Must have the intellectual intelligence and humility to lead and influence, coupled with the courage of her/his convictions. Thought and action leadership – the ability to lead thinking on strategic issues and deliver the impetus to get things done. Team development and team management – a commitment to developing teamwork and team capabilities, and a fervent belief in the importance of talent as a competitive advantage. Strong coaching skills/trust building, as well as “tough empathy” in performance management. Excellent influencing skills; confident, robust and happy expressing one’s opinion. Must be able to communicate and present at the Board level. Excellent project management skills. Experience with a global supply chain and preferably some on-the-ground overseas experience. Great strategic vision and business savvy balanced with strong operational integrated supply chain experience that ensures manufacturing excellence in a global marketplace. Someone who respects the past, but is willing to question the status quo if a process can be improved upon. Is a champion for cost containment and operational efficiency and at the same time places a high value on product quality and consistency. Sees product quality and operational efficiency as compatible goal.

Keywords: Consumer Products, Austin, TX, Austin, Head of Global Operations, Executive, Austin, Texas

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