AustinRecruiter
the smart solution for Austin jobs

Head of Customer Experience & Austin Site Lead

Company: Internet, Austin, TX
Location: Austin
Posted on: January 11, 2018

Job Description:

As the Head of Customer Experience, you will help shape the Company experience for millions of our customers globally while leading and developing high-performing teams. You will build the organization for the future while leading all aspects of its day-to-day operations. In addition to directly leading your organization, you will also serve as the Head of Office for Company’s office, representing the interests of Company in Austin and ensuring that Company continues to develop as a center of excellence for Company as a whole. Responsibilities You will lead and inspire a highly motivated and talented CX teams to deliver world-class customer experience You will design and implement innovative solutions that deliver scalability across multiple markets while ensuring customer satisfaction You will drive scaled operations by continuous process automation and data analyses to find opportunities for operational excellence. You will develop deep expertise and act as a thought leader in our global team, delivering key market insights, exporting findings and driving clear business success As part of the Customer Experience global leadership team, you will collaborate with and influence cross-functional and global partners to build Company success in the future As the Austin Site lead you will ensure that Company Austin is a top place to work in the region and drive the importance of contribution to Company as a whole Requirements Tenured leader (10+years) with a strong background in leading high-performance, cross-functional teams to deliver excellence in Customer Experience Track record of developing complex customer-oriented operations and global projects with cross-functional stakeholders Proven experience in creating and driving innovative solutions to drive positive results in customer satisfaction Strong analytical skills and experience with developing and implementing strategies with clear business impact through a data-driven approach Excellent communication and influencing skills Cultural alignment will be an important element in the leader’s success Builds rather than maintains while bringing the disciplines and process to allow the platform to scale A strong sense of affinity with the rapid pace of a growing and dynamic startup

Keywords: Internet, Austin, TX, Austin, Head of Customer Experience & Austin Site Lead, Executive, Austin, Texas

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Executive Jobs


Director Of Emergency Department (RN)
Description: Protouch Staffing is seeking Director Of ER RN to join our Client's team for Full-Time PERM Position currently available in TX Director is responsible for planning, organizing, directing and managing (more...)
Company: Protouch Staffing
Location: Austin
Posted on: 01/17/2018

Nurse Practitioner - Pain Management - Austin, TX
Description: Nurse Practitioner - Pain Management - Austin, TX br br Pain Management Nurse Practitioner needed Our comprehensive, interdisciplinary team is expanding and we need to hire a Pain Management NP with (more...)
Company: MedicalRecruiting.com
Location: Austin
Posted on: 01/17/2018

Project Manager
Description: Position : Project Manager Location : Austin , TX Duration : 6 months Minimum Requirements: Years Skills/Experience 6 Demonstrated expertise and experience in all aspects of IT project management - including (more...)
Company: Reliance soft Systems Inc
Location: Austin
Posted on: 01/17/2018


Project Manager
Description: DirectClient: Texas Department of Office of Workforce Commission TWC Solicitation Title: Project Manager Location: Austin, Texas 78701 Duration: Until August 31, 201 8 with possible extension Last date (more...)
Company: Bansar Technologies Inc
Location: Austin
Posted on: 01/19/2018

Sales Manager in Training
Description: Sales, Manager-in-Training You may be thinking, I don't know the first thing about mattresses, other than I sleep on one Our answer to that is that's okay Regardless of how much sales or management (more...)
Company: Mattress Firm
Location: Austin
Posted on: 01/17/2018

Manager of Critical Care (RN) - ICU - Nights
Description: POSITION QUALIFICATIONS: EDUCATION: Education Required: Bachelor of Science in Nursing Education Preferred: Masters of Science in Nursing Experience Required: Requires a minimum of three years
Company: St. David%27s Medical Center
Location: Austin
Posted on: 01/19/2018

Nurse Pediatric Director of Quality
Description: A wonderful position just recently opened up for a Nurse Pediatric Director of Quality in a wonderful Pediatric Hospital in the heart of Austin Texas. The Nurse Pediatric Director of Quality would be (more...)
Company: Clinical Management Consultants
Location: Austin
Posted on: 01/19/2018

Chief Architect, Engineering
Description: Company is building solutions for the chronic health issues facing millions of Americans. We tackle complex problems at the cutting edge of healthcare, utilizing expertise in technology and consumer experience (more...)
Company: IT Services, Austin, TX
Location: Austin
Posted on: 01/19/2018

Director of Protein Engineering
Description: DIRECTOR OF PROTEIN ENGINEERING DISCOVERY RESEARCH POSITION DESCRIPTION Job Title: Director of Protein Engineering Discovery Research Reports to: Vice President - Research Classification: Full Time, (more...)
Company: Aeglea BioTherapeutics, Inc.
Location: Round Rock
Posted on: 01/17/2018

VP of Customer Success
Description: About Company: Leading uniquely at the intersection point of technology and social good, Company provides software, services, expertise, and data intelligence that empowers and connects people to advance (more...)
Company: Software Related, Austin, TX or Charleston, SC and
Location: Austin
Posted on: 01/17/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds