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Front Desk Coordinator/Receptionist - Pain Management

Company: PainDoctor
Location: Cedar Park
Posted on: December 7, 2017

Job Description:

Job Description JOB SUMMARYPlease apply for position on the Pain Doctor careers page at www.paindoctor.com/careersResponsible for handling front office reception and clerical duties in a medical clinic, including greeting visitors (patients and others), patient check in/out, answering phones, preparing schedules, clinic opening and closing procedures and otherwise ensuring contributing to the smooth running and positive environment of the clinic.This position has no direct reports.ESSENTIAL FUNCTIONS• Greet/welcome every patient• Patient check in duties• Patient check out duties• Update/verify patient information• Maintain the smooth flow of communication between patient, provider, medical assistant, and all clinic• Provide assistance/information to patients as needed• Maintain cleanliness of all common patient areas• Schedule preparation• Payment collection and documentation as required• Documentation of money kept in office• Appointment scheduling for multiple services• All opening and closing duties as assigned• Maintain a clean and organized work area at all times• Follow HIPAA regulations as directed• Follow all policies and procedures as written with integrity and honesty• Create an environment in the workplace which coincides with the values and mission statement of Pain DoctorREQUIREMENTSEducation & Experience, Knowledge/Understanding• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience• Previous Customer service experienceSkills• Excellent oral, written, and listening communication skills• Effective organization and time management skills with the ability to manage multiple task simultaneously and work in high-pressure situations• Excellent interpersonal skills and demeanor• Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel• Proficient in the use of EMR systems such as Aprima preferredAbilities• Ability to adhere to strict attendance and punctually expectations• Ability to attend to details ensuring accuracy in a timely manner• Ability to work both independently, as well as collaboratively• Ability to identify and proactively solve problems• Ability to thrive in a patient-focused environment• Ability to demonstrate Pain Doctor’s core values and performance principles of leadership, integrity, kindness, excellence, and servicePhysical Demands• Ability to sit for long periods of time• Ability to occasional stand/walk• Ability to assist patients as needed with walking, sitting, reading and writing• Ability to occasionally lift/carry/push/pull up to 30 pounds• Close vision, distance vision, depth perception and ability to adjust focus• Tolerate a moderate noise level at all timesPREFERENCES• Medical office experience• Bilingual Please apply for position on the Pain Doctor careers page at www.paindoctor.com/careersCompany DescriptionA great company within a great culture, outstanding benefits package, good teammates with solid ethics and patient-centered care, for the quality of life of the patient. Come join our Team! WE are growing and WE are changing lives!TO BE ELIGIBLE FOR THIS POSITION YOU ARE REQUIRED TO APPLY AT WWW.PAINDOCTOR.COM/CAREERS

Keywords: PainDoctor, Austin, Front Desk Coordinator/Receptionist - Pain Management, Executive, Cedar Park, Texas

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