Director of Product, Payments
Company: LINQ
Location: Austin
Posted on: October 31, 2024
Job Description:
Who We Are:We are a national, innovative, high-growth software
company devoted to K12 education administration. Our products beat
the competition by focusing on all business operations of K12
schools, including both financial and school nutrition management.
We have a deep understanding of K12 school systems and regulations,
with a focus on providing creative, integrated and user-friendly
solutions supported by excellent customer service. Our workforce is
talented, loyal, dedicated and highly enthusiastic. This is a
fantastic career opportunity for the right individual.We offer
challenging work in a team environment. We respect each other and
collaborate for continuous improvement. We are the experts in our
product lines and we anticipate the needs of our customers. Our
customers say we work efficiently and always strive to provide the
proper solution. We have achieved this by building relationships
based upon: expertise, patience, attentiveness, clear positive
communication, tenacity, and a calm presence.LINQ is on a mission
to empower central office heroes who make K-12 districts and
schools stronger. LINQ improves efficiency, optimizes performance,
and manages compliance through its suite of administrative,
financial, and nutritional solutions; allowing administrators to
make a bigger impact for their staff, students, and communities.
LINQ is the first company to deliver a full suite of integrated
solutions to manage operations at the state, district, and school
levels. LINQ has helped over 30,000 schools and served over 17
million students to increase K-12 potential.LINQ's Values:
- Act with Integrity & Build Trust: Trust is the foundation of
our company. We operate with the highest standards of integrity,
both internally and externally. We believe in transparency,
honesty, and accountability. Building a culture where trust is
earned and maintained.
- Deliver Excellence: We consistently exceed our clients'
expectations. In every interaction, we strive to anticipate needs,
provide swift solutions, and go the extra mile to relentlessly
impress our customers. We communicate clearly, consistently, and in
a timely way to cultivate lasting relationships.
- Embrace Challenges: We embrace a growth mindset. Challenges
offer opportunities to learn, grow, and improve. Continuous
learning keeps us relevant and effective to ensure our solutions
remain on the leading edge of innovation.
- Collaborate & Act as One Team: Diverse skills, ideas, and
perspectives are our strength. Through open communication, shared
goals, and a spirit of unity and mutual respect, we collaborate to
achieve excellence, drive innovation, and propel our company
forward as a cohesive force.About The Role:We are in search of an
accomplished and strategic Director of Product to lead the
refinement and enhancement of our payment product roadmap. The
ideal candidate will showcase a customer-centric approach, adeptly
aligning product development with customer needs while concurrently
developing and executing a comprehensive strategic roadmap.Primary
Objectives:
- Evaluate and enhance the existing product roadmap with a
strategic focus.
- Ensure alignment with customer expectations and industry
trends.
- Contribute to the company's strategic growth, highlighting the
mission-driven aspect of serving schools and students.
- Have a proactive and self-motivated mindset, with a 'can-do'
attitude; able to roll up sleeves and prioritize key
deadlines.
- Data driven product management and ownership of product KPIs
and OKRs across the entire customer engagement journey.What You'll
Be Doing:
- Oversee our Payments products used by school district
administrators, parents, and students.
- You will lead a team of Product Managers to help drive
execution upon your vision and strategy.
- Work with senior leadership, and cross functional team members,
to develop and execute on the company's payment strategy.
- Build trust and influence across teams, stakeholders, and the
global organization.
- Ensure compliance with all regulatory standards and guidelines
related to payments.
- Engage with customers, partners, and stakeholders to gather
feedback and insights, ensuring our products continue to serve and
exceed market expectations.What We Are Looking For:
- 10 years' experience in payments, SaaS-based and mobile
applications.
- Proven experience in product management with a focus on
payments and strategic roadmap development.
- Demonstrated success in team leadership and mentorship.
- Familiarity with the education sector and mission-driven
initiatives.
- Strong analytical and problem-solving skills.
- Effective communication and collaboration abilities.What Will
Make You Stand Out:
- Industry experience navigating federal and district
requirements, ensuring the product portfolio aligns with industry
standards.
- Prior ability to support payments products, managing
migrations, and implementing sunset strategies.Travel
Requirements:Less than 10%Total Rewards:Remote working
environmentAbility to work in a physical office, if near one of our
offices (Wilmington, Irvine, and Austin)One America 401k plan with
4% employer matching on total earnings, not just base (100% fully
vested)Company Bonus Plan or Target Sales Commission PlanFlexible
Open Paid Time Off PlanPaid Parental Leave Policy10 paid holidays16
hours of paid volunteer timeBlue Cross Blue Shield benefit network
(medical/dental/vision)Low-deductible PPO option or HDHP option
with employer contributed HSADental with child orthodontia100%
Employer paid Short Term Disability/Long Term Disability/Basic
Life/Accidental Death & Dismemberment InsuranceHealth and wellness
benefits including gym and Headspace reimbursementProfessional
development opportunitiesEOE Statement/Accommodation Notice:LINQ is
an Affirmative Action and Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
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Keywords: LINQ, Austin , Director of Product, Payments, Executive , Austin, Texas
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