General Manager
Company: Livesq
Location: Austin
Posted on: October 31, 2024
Job Description:
Report To: Regional Director or Area ManagerJob Type: Full-Time,
On-SiteSchedule: Monday-Friday, 8-hour shifts, and on-call. Some
weekend and night shifts may also be required from time to
time.Location: One Location / Austin, TXJob Summary: Responsible
for the overall management of an apartment community, including,
but not limited to personnel management, strategic planning,
financial management, risk management, and outstanding customer
service and resident retention programs.Roles and
Responsibilities:
- Manage high-quality on-site staff through the implementation of
effective recruitment, training, coaching, and development
programs.
- Effectively perform and document appropriate employee
evaluations including, but not limited to, performance reviews,
corrective action reviews, and termination paperwork.
- Provide training and motivation to leasing staff and ensure
group training sessions are conducted as needed.
- Direct the entire turn process per company standards.
- Effective time management and general organization skills.
- Strategic Leasing Management:
- Effectively maintain product knowledge of community and
competitive communities through consistent evaluation of market
conditions and trends. Ensure leasing staff develops similar
knowledge.
- Effectively show, lease, and move in prospective
residents.
- Direct efforts to implement sales and marketing plans, which
effectively maximize rental income and budgeted occupancy.
- Achieve the highest possible net operating income through the
implementation of effective cost control and revenue improvement
programs; identify trends and recommend appropriate strategies and
adjustments.
- Develop yearly operating budgets/forecasts. Accurately prepare
and convey all operational and financial data to the Regional
Director in a timely manner. Be responsive and receptive to owners'
needs, goals, and objectives.
- Monitor the timely receipt and reconciliation of rent
collections and ensure landlord/resident statutes are
followed.
- Analyze and evaluate monthly financial statements. Write clear
and concise variance reports to substantiate the analysis.
- Customer Service:
- Manage an excellent customer service program.
- Manage resident retention and service request follow-up
programs.
- Monitor an effective preventative maintenance program.
- Monitor service request turnaround and ensure the
responsiveness of the maintenance staff.
- Accurately complete required reports as outlined in the SQ
standards as well as additional reports requested by owner and/or
supervisor(s).
- Perform apartment inspections quarterly as well as prior to
move-in and move-out.
- Manage property risk effectively by communicating incidents and
potential liabilities.
- Responsible for the general upkeep and cleaning of the office,
clubhouse, and buildings.
- Perform other duties as assigned by the supervisor.Job
RequirementsSkills, Experiences, & Qualities
- A minimum of two years of property management experience is
highly preferred.
- A working knowledge of Entrata Software is highly
preferred.
- A high school diploma or equivalent is highly preferred.
- A college degree or extensive experience in property management
preferred.
- Ability to perform intermediate mathematical functions.
- Ability to understand and perform all on-site software
functions.
- Must have experience with managing a team of people.
- Intermediate knowledge of Microsoft and Google platforms.
- Verbal and written communication skills.
- Create relationships.
- Professional and neat appearance.
- NAA or lease auditing experience.
- Experience effectively managing a property curb appeal.
- Must be able to push, pull, lift, carry, or maneuver office
products and supplies of up to twenty (20) pounds.
- Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus.
- Regularly required to stand; walk; reach with hands and arms,
and climb stairs, stoop, or squat.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.Job
QualificationsQualifying requirements
- Must be able to pass a background check.
- Must be able to pass a General Manager Assessment.
- Ability to analyze and evaluate monthly financial statements
and develop yearly operating budgets/forecasts.
- Excellent verbal and written communication skills.
- Must be able to work any of the seven days of the week and
overtime hours when requested.
- Travel may be required as necessary to attend training and
other company functions.About Us:Student Quarters is your front
door to campus and the perfect living space to connect with the
community around you! We encourage the engagement of students with
their surroundings through premier apartment locations and exciting
events centered around local businesses, restaurants, attractions
and, of course, campus. No matter how you live, live SQ.What we are
offering:
- Competitive Salary, Commission, and Bonus Pay Eligibility.
- Dental, Health, and Vision Insurance.
- 401k Options.
- Short Term and Long Term Disability and Company Paid Voluntary
Life.
- Paid Time Off, including a day off on your birthday.
- Paid Holidays and Floating Holidays.
- 16 Hours of Paid Volunteer Time.
- LGBTQ+ Friendly Workplace.
- Age-Inclusive.
- Parental leave.MissionTo deliver enriching experiences and
exceptional results for our investors, employees, and
residents.VisionBe the preeminent partner for investors, employees,
and residents in the student housing sector.We Collectively Stand
Behind Our Five Core Values:
#J-18808-Ljbffr
Keywords: Livesq, Austin , General Manager, Executive , Austin, Texas
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