Deputy Chief Information Officer (Infrastructure and Operations)
Company: National Forum for Black Public Administrators (NF
Location: Austin
Posted on: October 31, 2024
Job Description:
Purpose:Under general direction from the Chief Information
Officer, this position identifies the City's long-term goals and
aligns them with efficient and cost-effective business technology
solutions and identifies the approach for achieving those goals and
appropriate alignment. This position provides strategic direction
and management of complex IT programs and policies through
partnerships with City management and departments.Duties, Functions
and Responsibilities:Essential duties and functions, pursuant to
the Americans with Disabilities Act, may include the following.
Other related duties may be assigned.
- Assists in the planning, development, and implementation of
City-wide IT strategies.
- Plans, organizes, coordinates, manages, and directs the
day-to-day operations of the assigned Communications & Technology
Management (CTM) business technology unit.
- Oversees the preparation of the departmental business plan and
budget.
- Directs programs to monitor, evaluate, and improve customer
service delivery.
- Leads the planning, development, and implementation of
City-wide IT policies.
- Leads continuous improvement of operations, decreases
turnaround times, streamlines work processes, and works
cooperatively and jointly to provide quality customer service.
- Represents the Chief Information Officer at meetings as
requested.
- Translates strategic direction into tactical projects and
programs to produce the desired outcome.Responsibilities -
Supervisor and/or Leadership Exercised:Responsible for the full
range of supervisory activities including selection, training,
evaluation, counseling, and recommendation for dismissal.Knowledge,
Skills, and Abilities:Must possess required knowledge, skills,
abilities, and experience and be able to explain and demonstrate,
with or without reasonable accommodations, that the essential
functions of the job can be performed.
- Knowledge of Federal, State, and Local laws, ordinances, and
policies.
- Knowledge of supervisory and managerial techniques and
principles.
- Knowledge of budgeting methods and systems.
- Knowledge of various hardware and software applications.
- Skill in oral and written communications.
- Skill in conflict resolution and problem solving.
- Skill in collecting, analyzing, and interpreting applicable
research data.
- Ability to effectively plan for and use of technical and staff
resources.
- Ability to prioritize and meet deadlines, and objectives.
- Ability to multi-task.
- Ability to evaluate operational performance and implement
changes.Minimum Qualifications:Graduation with a Bachelor's degree
from an accredited college or university in a related field, plus
five (5) years of related experience, including three (3) years of
experience which were in a management capacity.Licenses and
Certifications Required:None.
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Keywords: National Forum for Black Public Administrators (NF, Austin , Deputy Chief Information Officer (Infrastructure and Operations), Executive , Austin, Texas
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