Sr. Manager, Sales Compensation Business Systems
Company: Visa
Location: Austin
Posted on: April 30, 2024
Job Description:
Company DescriptionVisa is a world leader in payments and
technology, with over 259 billion payments transactions flowing
safely between consumers, merchants, financial institutions, and
government entities in more than 200 countries and territories each
year. Our mission is to connect the world through the most
innovative, convenient, reliable, and secure payments network,
enabling individuals, businesses, and economies to thrive while
driven by a common purpose - to uplift everyone, everywhere by
being the best way to pay and be paid.Make an impact with a
purpose-driven industry leader. Join us today and experience
#LifeatVisa.Job DescriptionThe Sr. Manager, Global Sales
Compensation Business Systems Lead role is a unique opportunity
that calls for a skilled, hands-on, analytical leader who will lead
all activities related to incentive system: vendor management,
system development, operations, reporting, and support. This role
is part entrepreneur, part product manager, and part operational
expert.This is a mid-level position, and as such, the candidate
must possess strong knowledge of sales compensation. In addition,
the candidate must have strong interpersonal and collaboration
skills to partner effectively with numerous stakeholders across
business units, commercial operations peers, and sales and
executive leadership at all levels of the organization. This role
reports to the Director, Global Sales Compensation and will be an
individual contributor, as well as, lead system analysts with
future growth potential in line with delivered
value.Responsibilities
- This role is the designated owner of Visa's sales compensation
software platform, including the day-to-day operational and
financial management of vendors
- Establish, monitor, and drive adherence to rigorous systems
change management processes based on software development lifecycle
best practices
- Lead the development and documentation of system requirements
for end-to-end sales compensation platform capabilities, including
upstream data specifications, plan calculations, system workflows,
reporting, and data extracts. Maintain and update requirements as
they evolve and manage change management demands and priorities
against available resources
- Develop and promote best practice documents for key
cross-functional stakeholder groups, while maintaining an internal
repository for shared enablement resources
- Support the project prioritization, planning, and management
related to Visa's Sales Compensation Platform development and
delivery to support sales effectiveness & efficiencies in reaching
our growth targets
- Serve as a player coach by training a parallel team of
operations analysts on diagnostic and operational activities
associated with field support and the regular data load,
calculation, and reporting cycle
- Provide end-to-end support for the incentive compensation
solutions, including troubleshooting, root cause analysis, issue
resolution, and user training
- Develop governance processes and procedures, and serve as the
primary point of contact for internal audit, IT, and other
stakeholders across Visa
- Design and implement process improvements based on deep
analysis of throughput, quality, and resource usage across the
operations and system teams
- Support the leadership team in various ad hoc projects to
leverage available technology tools to automate and improve
efficiency, transparency, and accuracy of business processes
- Allocate resources, assign tasks, and monitor the progress of
the team, ensuring the timely and successful delivery of the
incentive compensation projects and initiatives
- Manage, mentor, and develop a team of system analyst and/or
business systems analysts, providing guidance, support, and
feedback to ensure their professional growth and successThis is a
remote position. A remote position does not require job duties be
performed within proximity of a Visa office location. Remote
positions may be required to be present at a Visa office with
scheduled notice.QualificationsBasic Qualifications
- 8 or more years of relevant work experience with a Bachelor
Degree or at least 5 years of experience with an Advanced Degree
(e.g. Masters, MBA, JD, MD) or 2 years of work experience with a
PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor
Degree or at least 5 years of experience with an Advanced Degree
(e.g. Masters, MBA, JD, MD) or 2 years of work experience with a
PhD
- Experience establishing requirements, executing testing,
managing implementations, and developing effective quality controls
in an end-to-end operational environment that includes end-user
training and communications
- Experience as the system administrator of at least one major
sales compensation tool such as Xactly, NICE, Callidus, Varicent,
Optymyze, or others
- Experience building the relationships necessary to get things
done in a matrixed technology environment
- Strong knowledge of sales incentive compensation concepts,
sales data tracking processes, and methodologies
- Experience with software implementation projects, including
software development lifecycle, change management, requirements and
testing documentation, and associated responsibilities
- Expert ability in PowerPoint and Excel
- Experience with Tableau, Microsoft Dynamics 365 CRM, Apache
Hadoop, etc.
- Basic Knowledge in ETL, Data Pipelines using Python, Shell
Scripts, Building & Populating Data Warehouses, and Querying with
BI tools.
- Basic Knowledge in RDBMS fundamentals, Design & Creation of
Databases, Schemas, Tables, DB Administration and Security
- Basic Knowledge in SQL query language, database functions,
stored procs, working with multiple tables, joins, &
transactions.
- Proven experience in business process improvement, with the
ability to identify and implement process changes that enhance
efficiency, quality, and customer experience
- Excellent verbal, analytical, and written communication and
interpersonal skills
- Self-starter with exemplary organization skills, must possess
"can do" attitude
- Strong analytical, problem-solving, and critical thinking
skills, with the ability to work independently and collaboratively
in a fast-paced environment
- Demonstrated experience of successfully executing against tight
deadlines, with a collaboration mind-set
- Detail-oriented, organized, and quality-focused, with the
ability to manage multiple tasks and priorities
- Experience in working with cross-functional/cross-departmental
and virtual teamsAdditional InformationWork Hours: Varies upon the
needs of the department.Travel Requirements: This position requires
travel5-10% of the time.Mental/Physical Requirements: This position
will be performed in an office setting. The position will require
the incumbent to sit and stand at a desk, communicate in person and
by telephone, frequently operate standard office equipment, such as
telephones and computers.Visa is an EEO Employer. Qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, sexual orientation,
gender identity, disability or protected veteran status. Visa will
also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and
applicable local law.Visa will consider for employment qualified
applicants with criminal histories in a manner consistent with
applicable local law, including the requirements of Article 49 of
the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated
salary range for a new hire into this position is 106,400 to
192,950 USD per year, which may include potential sales incentive
payments (if applicable). Salary may vary depending on job-related
factors which may include knowledge, skills, experience, and
location. In addition, this position may be eligible for bonus and
equity. Visa has a comprehensive benefits package for which this
position may be eligible that includes Medical, Dental, Vision, 401
(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness
Program.
Keywords: Visa, Austin , Sr. Manager, Sales Compensation Business Systems, Executive , Austin, Texas
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