Floating Community Manager- Austin, Texas
Company: Greystar Worldwide, LLC
Location: Austin
Posted on: April 26, 2024
Job Description:
Manages the day-to-day operations of an assigned property
including managing the team members, daily activities, and
resources of the property to achieve established budgeted financial
and operational goals, and ensures that the operation of the
property complies with Company policies and procedures, Fair
Housing, Americans with Disabilities Act, Fair Credit Reporting
Act, and other laws and regulations governing multi-family housing
operations.
JOB DESCRIPTION
- Assists in the due diligence and takeover process by completing
file audits and unit inspections, as well as conducting interviews
and facilitating onboarding processes
- Acts as a performance improvement resource to onsite team
members by following up to provide individual coaching and
one-on-one training, conducting remedial and refresher training,
and suggesting education and training alternatives and options
based on specific situations.
- Provides input into the development of budget(s) for assigned
communities by analyzing and evaluating financial statements,
reviewing current and projected marketing information, and
accessing operational reports that establish historic and predict
performance patterns.
- Meets targeted revenues of assigned communities by ensuring
rent and fees are collected and posted in a timely manner, making
financial bank deposits, and preparing and reviewing monthly
financial status reports.
- Approves invoices from vendors, contractors, and service
providers for payment by reconciling work performed or products
purchased, ensuring validity of certificates of insurance, coding
charges to appropriate Chart of Account codes, and managing
communication between the vendor/contractor, accounting, and the
client/owner as needed.
- Controls expenditures by staying within the constraints of the
approved budget and manages the balance and maintenance of the
petty cash fund.
- Oversees the lease enforcement process by approving prospective
resident applications, discounts and renewal leases, conducts
periodic apartment inspections, follows proper notice requirements,
evicts residents, and imposes and collects late fees and other
charges as allowable and stated in the terms of the lease.
- Establishes relationships with the appropriate housing
officials and others affiliated with the academic institution(s),
by staying informed about policies that may impact the community
and residents, developing policies and guidelines for residents,
communicating regularly with university representatives, and
ensuring the community's compliance with pertinent
regulations.
- Gathers, analyzes, and interprets current market and economic
trends that may impact the property and implements short- and
long-range marketing and leasing strategies to achieve the
property's occupancy and revenue goals.
- Promotes resident satisfaction and retention by responding to
complaints, questions, and requests in a timely manner, and taking
appropriate action to resolve and address service issues. Ensures
the property's maintenance team members comply with the Company's
standards with respect to responding and completing resident
service requests.
- Assists with establishing and implementing social media
accounts, email templates, craigslist/free online advertising
templates, websites and search optimization, and other online
tools
- Monitors online rating and reputation management sites and
assists on-site teams with response recommendations.
- Conducts regular property inspections and takes appropriate
actions to ensure that the physical aspects of the property,
grounds, buildings, and amenities meet established standards for
safety, cleanliness, and general appearance and appeal.
- Supervises property team members by interviewing, hiring,
orienting, and training employees, and manages their performance in
accordance with Company policies, values, and business
practices.
- Assists in managing the client/owner relationship by meeting
with the owners, conducting property tours, providing updates and
information about the property's performance, and responding to
owner requests as needed.
- Completes various accounting, financial, administrative, and
other reports and performs other duties as assigned or as
necessary. #LI-MR1
The hourly range for this position is $70,000 - $76,000
Compensation is based on geographic location and individual pay
decisions will vary based on demonstrated job related skills,
knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be
eligible for an annual performance bonus that is based on
individual and company performance.
Onsite Property Positions: In addition to the base salary, may be
eligible for a discretionary weekly, monthly and/or quarterly bonus
based on budget.
Greystar seeks to attract, recruit, advance and retain top talent.
Greystar's compensation strategy is tailored to appropriately
reward the skillset and experience that a team member will bring to
the organization.
Robust Benefits Offered for Full-time Team Members:
- Medical, Dental, Vision, Life
- 401(k) with Company Match (eligibility required)
- Short-term & Long-term Disability
- Critical Illness/Accident/Hospital Indemnity Plans
- Employee Assistance Program
- Generous Paid Time Off: Time off benefits include vacation,
holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may
vary from the listed information above due to Collective Bargaining
Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with
arrest and conviction records.
Keywords: Greystar Worldwide, LLC, Austin , Floating Community Manager- Austin, Texas, Executive , Austin, Texas
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