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RN Nurse Manager, Clinical Operations, UT Health Austin - Clinic

Company: University of Texas at Austin
Location: Austin
Posted on: November 19, 2023

Job Description:

RN Nurse Manager, Clinical Operations, UT Health AustinJob Posting Title:

RN Nurse Manager, Clinical Operations, UT Health Austin

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:


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FLSA Status:


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Earliest Start Date:


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Position Duration:

Expected to Continue

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Job Details:


This position will lead and coordinate the delivery of high quality, team-based, patient/family centered and developmentally appropriate patient care and provide administrative oversight of the Dell Medical School's condition based Institutes, other patient services and clinical and business operations.


* Resolve patient needs by utilizing multidisciplinary team strategies. Perform clinical and non-clinical skills proficiently and in accordance with policies and procedures. Coordinate and participate in providing direct and indirect patient care.

* Collaborate with the Interdisciplinary Team in the planning of patient care. Demonstrate the ability to work with people from diverse socio-economic backgrounds. Direct, supervise and coordinate the daily operations at the clinic in a manner that appropriately supports patient care and collaborates with other health care providers. Organize the clinic space to improve efficiency and flow.

* Responsible for knowledge, implementation, and compliance with the organization's policies and procedures to ensure efficient and consistent operations of the site. Manage staff-train, supervise, coach, and discipline staff as necessary (education, certifications, evaluation, and attendance).

* Maintain a cooperative relationship among healthcare teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Perform patient assessments/reassessments including triaging. Develop and Implement staffing plans which support patient experience and staff, along with optimal operations.

* Ensure site is in compliance with HIPAA, OSHA, CLIA, State and Federal regulations, as well as company policies and procedures. Coordinate with senior staff for quality and compliance. Manage point of care testing (laboratory) compliance and regulations, nursing care quality, and medical record documentation for compliance.

* Manage the acquisition, storage and maintenance of vaccines and maintains supporting documentation and records. Manage supplies, ordering and storage, communication with vendors as needed, including maintenance/annual inspection of equipment.

* Coordinate with Pharmacy staff to maintain compliance and documentation for formulary, sample inventory and prescription assistance programs. Schedule and lead staff meetings to discuss issues, policies and procedures, and staff development.

* Develop a culture of quality customer service and serves as an advocate for patients/caregivers. Participate in operational budget development and monitoring.

Marginal/Incidental Functions:

* While this is intended to be an accurate reflection of the current position, it is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Management reserves the right to revise the Position or require that other or different tasks be performed when circumstances warrant (i.e. emergencies, changes in personnel or staffing, workload, or technical developments).

Required Qualifications

Bachelor's degree and five years' experience in healthcare clinical operations, with at least three years in a leadership role in an outpatient /clinic setting. Valid Texas RN license; BLS certification required. Requires strong analytical, organizational and problem-solving skills and excellent written and verbal communication skills. Ability to work in a fast-paced multi-physician practice environment; Ability to develop, and maintain effective working relationships with physicians, staff, and patients. Advanced knowledge of healthcare administration is essential. Must have the ability to deal effectively with patients, medical staff, administration and the public. Must have excellent skills in planning, organizing and delegating. Familiarity with all business office machine, i.e., computer, Microsoft word tools, multi-line phones, copier and fax machines. Must be energetic, organized, dependable, detail oriented, able to work in a fast paced environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master's degree in nursing or related field.

Salary Range

$100,000+ depending on qualifications

Working Conditions

* Standard Office Environment

* Repetitive use of a keyboard

Required Materials

* Resume/CV

* 3 work references with their contact information; at least one reference should be from a supervisor

* Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

* E-Verify Poster (English) [PDF]
* E-Verify Poster (Spanish) [PDF]
* Right To Work Poster (English) [PDF]
* Right To Work Poster (Spanish) [PDF]
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Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Keywords: University of Texas at Austin, Austin , RN Nurse Manager, Clinical Operations, UT Health Austin - Clinic, Executive , Austin, Texas

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